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Message #19006
WG: WG: Installing Dekko fails always
... next try...
----- Weitergeleitete Message -----
Von: Simplehuman <doityourselfteam@xxxxxxxxx>
An: cewe2005-newsletter@xxxxxxxx
Gesendet: 9:53 Montag, 21.März 2016
Betreff: Re: [Ubuntu-phone] WG: Installing Dekko fails always
Your mail has got in to Gmail spam folder. So probably most people in the list will not get it. Maybe you want to resend it. Or use another mailbox
20.03.2016 22:53, cewe2005-newsletter@xxxxxxxx пишет:
Hello, it happens after reaching the 100% and a little time of progressing...
Sorry, but I can't answer the other questions because I don't know how to make that. I'm just a 'normal' user, who likes the 'open source thing' and don't know how to check '$HOME/.cache/ubuntu-download-manager/ director for an error log'... sorry :-(
Maybe you can guide me through these things?
Thanks anyway for your answer!
Von: Rodney Dawes <rodney.dawes@xxxxxxxxxxxxx>
An: cewe2005-newsletter@xxxxxxxx; "ubuntu-phone@xxxxxxxxxxxxxxxxxxx" <ubuntu-phone@xxxxxxxxxxxxxxxxxxx>
Gesendet: 23:48 Samstag, 19.März 2016
Betreff: Re: [Ubuntu-phone] Installing Dekko fails always
Hi,
Does the error happen after the progress bar reaches 100%, or does it
happen immediately when starting the download? Can you check in the
$HOME/.cache/ubuntu-download-manager/ director for an error log, and
find the error in that log?
Also, can you include the output of "system-image-cli -i" if you can
run it from under adb if you can't use the Terminal app?
Thanks.
On Sat, 2016-03-19 at 20:49 +0000, cewe2005-newsletter@xxxxxxxx wrote:
> Hello there,
> after updating a few apps of my ubuntu phone aquaris 4.5 (ubuntu
> version 15.04) Dekko didn't work anymore, it only showed an white
> screen. So I tried to solve the problem with uninstalling the app,
> but since then I cannot reinstall it. It always appears the message:
> "Download or installation failed"
> With 'terminal' its the same, but with other apps, the installation
> works normal.
>
> So what can I do now? Has anybody an idea, what I can do right now? I
> need help with that.
> Thanks for your work and help!
>
>
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