← Back to team overview

ubuntu-translations-coordinators team mailing list archive

Re: Handling of UTC team support requests

 

În data de Ma, 23-02-2010 la 08:10 +0100, David Planella a scris:
> Hi all,
> 
> Here's a question on something I've been thinking, and I'd like to hear
> what your thoughts as well.
> 
> On the UTC team we've got the mailing list and the ubuntu-translations
> answer system as the primary means of contact. This offers flexibility
> to people to contact us, and especially in the case of the mailing list,
> it  gives us a space to discuss issues that are perhaps more technical
> in nature than the topics in ubuntu-translators@
> 
> Most of the external e-mail we get on this mailing list is for requests
> (appointing a new team coordinator, appointing a new team to
> ubuntu-translators, etc.)
> 
> These requests are also often posted on the answers system, and I
> personally find it difficult to track which requests are open and which
> not when I have to look at both places.
> 
> I think I'd like to encourage people to use Answers for support requests
> and document it as such at https://wiki.ubuntu.com/Translations/Contact/
> and any other places where it might be necessary.
> 
> I think this will help handling the requests to the UTC team better.
> What do you think?
+1

Launchpad Answer is open for everyone and we can also track status and
assing persons.

Cheers,

-- 
Adi Roiban




References