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Re: Concerning UbuntuOne

 


I don't want to pile on, but I have had a similar experience.

My main motivation for using the paid service was to financially support Canonical. But the fact is that U1 has never worked for me. I've given up and moved to Dropbox. I might come back and try again in a year.

https://bugs.launchpad.net/ubuntuone-client/+bug/443047

https://bugs.launchpad.net/ubuntuone-client/+bug/478352



Forrest Sheng Bao wrote:
I have the same feeling. If UbuntuOne can't fix the problem soon, users will soon lose their loyalty. A part of the reason I use UbuntuOne is because that I want support an open source revenue way. But, if it causes me more trouble, I will leave it. I have been experiencing file conflict troubles all the time and sometimes my new files got swiped away by the sync though the versions on the server side were old.

Cheers,
Forrest

Forrest Sheng Bao, BSEE, Graduate Student
Dept. of Computer Science/Electrical Engineering, Texas Tech University
http://narnia.cs.ttu.edu


On Tue, Nov 17, 2009 at 1:51 PM, Kyle Mecklem <kylemecklem@xxxxxxxxx <mailto:kylemecklem@xxxxxxxxx>> wrote:

    To whom it may concern,

    I am an avid Ubuntu user so when I first heard about Ubuntu One I was
    excited to use it to backup my business's data. Unfortunately no part
    of Ubuntu one has been working for me (using Ubuntu 9.10 Karmic). The
    application crashes as soon as I click it, the Ubuntu One folder hangs
    on "connecting..." and the web interface is unresponsive when I
    attempt to upload a large file.

    I am forced to end my paid subscription with Ubuntu One and look into
    alternative cloud storage such as DropBox, CrashPlan or Jungle Disk.

    I understand good software takes time to perfect, but I've waited
    nearly three weeks for the problems to be fixed. Am I suppose to pay
    monthly for zero service? As a company that has yet to make a profit;
    I would advise Canonical to spend more energy on the applications that
    will turn a profit.

    --
    Kyle Mecklem - Website Designer  & Developer
    http://www.kylemecklem.com

    P.O. Box 67044
    Portland, Oregon 97268
    Email: kyle@xxxxxxxxxxxxxxx <mailto:kyle@xxxxxxxxxxxxxxx>
    Office: 1-(503)-776-0585
    Cell: 1-(503)-853-1715

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 - My 12 year old, with a fever of 101.5



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