ubuntuone-users team mailing list archive

[Facundo Batista <facundobatista@xxxxxxxxx>]

On Mon, Dec 28, 2009 at 5:03 PM, alan c <aeclist@xxxxxxxxxxxxxxxxxx> wrote:

> At one stage in the ubuntu one sync uploading processes I did look
> again at the ubuntu one folder on the test machine and then saw that
> some of  the folders were at that time labeled as conflict folders.

Oops. We had a known bug that network hiccups can generate conflicts
while uploading large amount of data. Which client version are you
using?

This is most probably your situation. OTOH, you may be triggering
another bug... one good way to see this is to analyse the logs. Better
yet, if the logs are in DEBUG mode, we could do a full analysis and
see if the client is in another misbehaviour.

To put the logs in DEBUG mode you can do the following:

1. stop the syncdaemon client and be sure it's fully stopped ("ps -eaf
| grep ubuntuone-client" should give you nothing).

2. put a file named syncdaemon.conf  in your $HOME/.config/ubuntuone
directory with the following information:

[__main__]
log_level = DEBUG

3. restart the client.

Then, just zip you $HOME/.cache/ubuntuone/log/ folder and attach the
zip in a bug you should open if this happens ever again with an
updated client.


> I now see that the folders marked conflict are (probably?) the
> original folders I pasted into Ubuntu One initially. However, the
> corresponding folders which are not marked conflict, appear to be empty.

Yes, the bug triggers a situation where the client sees that the
folder should be empty, but as your actual folder *has* data, instead
of deleting everything it just rename the "original" one to .conflict.

It's safe to move the data inside the conflicted one to the normal one.

Sorry for the inconvenience, and thanks for your time and help reporting this.

Remember that if you have any doubt it may be quicker to contact us in
the #ubuntuone IRC channel, on Freenode. You can ping me directly, my
nick is facundobatista.

Regards,

-- 
.    Facundo

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