ubuntuone-users team mailing list archive

[Jeffrey Joy <freyjoy@xxxxxxxxx>]

I'm hoping someone who has seen this can chime in, but you can look in
~/.cache/ubuntuone/log and check oauth-login.log at a minimum.
You also might try launching ubuntuone-preferences from the command
line, to see if there's any helpful info generated.

I believe that ubuntuone-client-tools provides the u1sdtool, which can
show some more granular info, though I'm not sure it will help in your
case.  You would use it on the command line:  e.g.,  " u1sdtool
--status" . The man page for u1sdtool gives what appears to be a good
synopsys.



On Tue, May 4, 2010 at 2:48 PM, Marc Adams <MarcAdams@xxxxxxxxxxx> wrote:
> Hi all;
>
> A quick update - in an attempt to "reset" the configuration for my Ubuntu
> One account, I've removed the following folders:
> ./local/share/desktop-couch
> ./local/share/ubuntuone
> ./config/desktop-couch
> ./config/ubuntuone
> ./cache/desktop-couch
> ./cache/ubuntuone
>
> and removed the ubuntuone password keys from the key ring .. and logged out.
>
>
> After doing this, after launching the UbuntuOne dialogue, my browser was
> finally launched, asking me to enter a machine.
> I've done this, so now my Online Ubuntu account is associated with my
> machine.
>
> However, the Unbuntu dialogue still has NOT displayed the machine name under
> the devices tab.
> Also on the account tab, the name, email and current plan - still displayed
> "Unknown"
>
>
> Any ideas where I can go to from here ???
>
> Thanks
> Marc
>
>
>
>
>
> On Mon, 2010-05-03 at 18:20 -0500, Jeffrey Joy wrote:
>
> Can you see your ubuntuone key under Accessories->Passwords and
> encryption Keys->Passwords?
> Can you see your machine if you log in manually to one.ubuntu.com and
> go the 'Account' section?
>
> -jeff
>
> On Mon, May 3, 2010 at 5:00 PM, Marc <marcadams@xxxxxxxxxxx> wrote:
>> Hi all;
>>
>> I've recently installed Lucid, and trying out the Ubuntu One
>> functionality.
>>
>> Problem I have is, after registering an account, when I open the "Ubuntu
>> One Preferences" dialogue (in the "me" drop down),
>> the dialogue freezes. I cannot click on the manage account / support
>> links. The name / email and plan information is "unknown", and the
>> status flicks between "Synchronizing" and "disconnected".
>>
>> After a while I the links become available, and I can again log into my
>> account manually - but the dialogue never updates, to suggest a
>> successful connection.
>>
>> The problem is, I never get asked to add a machine to my account, and
>> after manually logging on, this is verified by the account information
>> online, stating I have no machines associated with this account...
>>
>> Question - how can I make it register my machine? How can I reset the
>> configuration information for the Ubuntu Preference dialogue, just so I
>> know it's looking at the correct account?
>>
>> Many thanks for any help anyone can give,
>> Marc
>> --
>> This message was sent from Launchpad by the user
>> Marc (https://launchpad.net/~marcadams)
>> using the "Contact this team" link on the Ubuntu One discussion team page.
>> For more information see
>> https://help.launchpad.net/YourAccount/ContactingPeople
>>
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>
>