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Re: Question about Bug Reporting Tools in Ubuntu, from a design perspective...

 

On Wed, Oct 7, 2009 at 10:55 PM, Mark Shuttleworth <mark@xxxxxxxxxx> wrote:

>  ajmctaggart wrote:
>
> My question is this, why do we need to login to Launchpad through our web
> browser to report these bugs?  I feel it is extremely disruptive, especially
> when something non-essential crashes and Ubuntu asks if I'd like to file a
> bug.  Of course I'd like to file a bug!  That's what I am supposed to do,
> correct?  But this practice makes my work-flow crippled, and it takes quite
> a bit more time than a built in submittal tool.  Over the past three days,
> I've gotten tired booting my machine, logging in, something crashes, bug
> report needs to be filed, now I have to go to Firefox.  For goodness sake, I
> just need to get into a pdf for work or school!  Now that I'm on the
> web...hmm, work or browsing? :)  Of course, maybe this is just a poor
> example of me trying to get out of work, but I think you get the point.
>
> From what I can see, this system function is about 85% darn near perfect.
> That last 15% is how the bug is actually placed in the system.  Is anyone
> interested in creating a bug reporting mechanism or interface for Launchpad
> that allows a user to submit his Launchpad I.D. and password, and NOT have
> to be moved to firefox to finish the bug submission?
>
>
> It's a damn good question! In general, the meme of "desktop apps talking
> natively to LP" is very cool. We want the Software Center to be able to
> automatically add PPA's you're subscribed to, for example.
>
> The Ubuntu One guys should be delivering an API which lets an app get
> credentials in LP without going via the web. Elliot Murphy would be able to
> connect us to the right person on that team.
>
Must people have credentials to report a bug on Launchpad? I know that when
I need to create an account for something, I start to reconsider whether I
really want to do whatever I'm doing or not.

>
> Those credentials could then be used to complete the bug submission,
> without hitting the web browser at all.
>
> Mark
>
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