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Message #10200
Re: SMS Not finding Users Associated with Phones
Have finally resolved, can't put the + sign in front of the number in the
user profile it seems
On Tue, May 10, 2016 at 9:27 AM, Shurajit Dutta <shurajitdutta@xxxxxxxxx>
wrote:
> Great, thanks Sam.
>
> I have just tried this solution but am still getting the same problem.
>
> [image: Inline image 1]
>
> On Mon, May 9, 2016 at 7:10 PM, Sam Kasozi <kasozis@xxxxxxxxx> wrote:
>
>> Hi Shurajit,
>>
>> The only way we managed to get it to work was by enabling the option of
>> 'Allow user to grant own user roles', under the System Access settings as
>> per the link below.
>>
>> https://lists.launchpad.net/dhis2-users/msg07761.html
>>
>>
>> regards,
>>
>> Sam Kasozi
>> +256 788-993-565
>> Skype: sam.kasoziug
>>
>> On Mon, May 9, 2016 at 8:34 AM, Shurajit Dutta <shurajitdutta@xxxxxxxxx>
>> wrote:
>>
>>> Hi everyone,
>>>
>>> Am having a slight problem with SMS. Seems a similar problem occurred in
>>> the past as well:
>>> https://lists.launchpad.net/dhis2-users/msg06374.html
>>>
>>> I am using v2.23 build 22905
>>>
>>> I am trying to send an SMS through to a dhis2 instance. I can send out
>>> SMS fine and the instance is receiving the SMS through the android gateway
>>> app (I can seem them appear as received SMS in DHIS2). The problem I am
>>> having is that I get an SMS back on my phone saying there is no user
>>> associated with the number. When I check DHIS2 though, I can see that the
>>> SMS number is recognized as belonging to the user I have associated with
>>> the number (smsdemo) as it is marked as the receiver in all outgoing SMS
>>> and the sender in all incoming SMS.
>>>
>>> [image: Inline image 4]
>>>
>>> The log seems to indicate it is unable to find any user role associated
>>> with the user:
>>>
>>> [image: Inline image 5]
>>>
>>> I have assigned the user data entry and analysis roles, and assigned
>>> them to a single org unit as shown below:
>>>
>>> [image: Inline image 3]
>>>
>>>
>>> Maybe I am missing a step however?
>>>
>>> Thanks,
>>> Nick
>>>
>>>
>>> --
>>> Shurajit Dutta
>>> Health Information Consultant
>>>
>>>
>>> _______________________________________________
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>>>
>>
>
>
> --
> Shurajit Dutta
> Health Information Consultant
>
--
Shurajit Dutta
Health Information Consultant
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