dhis2-users team mailing list archive

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Re: Browser not working

To: DHIS Users <dhis2-users@xxxxxxxxxxxxxxxxxxx>, Steven Uggowitzer <whotopia@xxxxxxxxx>
From: Olav Poppe <olav.poppe@xxxxxx>
Date: Tue, 19 Jul 2016 21:30:57 +0000
In-reply-to: <CABnDmzgvFWjWk97cNTz0JQKxP1h9Od5wogFT8tfR0cguOCc7_w@mail.gmail.com>
The two servers I’m currently experiencing this with is using dhis2-tools, and I assume the one Tony wrote about earlier is using the same. 

As for logs, catalina.out shows the following:
* WARN  2016-07-19 21:18:41,983 Authentication event AuthenticationSuccessEvent: olavpo; details: org.springframework.security.web.authentication.WebAuthenticationDetails@380f4: RemoteIpAddress: 127.0.0.1; SessionId: 2FD09C6C6D9D1DEE16E8E38A8F7A38DE (LoggerListener.java [tomcat-http-9])
* WARN  2016-07-19 21:18:41,984 Authentication event SessionFixationProtectionEvent: olavpo; details: org.springframework.security.web.authentication.WebAuthenticationDetails@380f4: RemoteIpAddress: 127.0.0.1; SessionId: 2FD09C6C6D9D1DEE16E8E38A8F7A38DE (LoggerListener.java [tomcat-http-9])
* WARN  2016-07-19 21:18:41,984 Authentication event InteractiveAuthenticationSuccessEvent: olavpo; details: org.springframework.security.web.authentication.WebAuthenticationDetails@380f4: RemoteIpAddress: 127.0.0.1; SessionId: 2FD09C6C6D9D1DEE16E8E38A8F7A38DE (LoggerListener.java [tomcat-http-9])
* INFO  2016-07-19 21:18:41,987 'olavpo' update org.hisp.dhis.user.UserCredentials, name: Olav Poppe, uid: R8ZvjXptEW2 (AuditLogUtil.java [tomcat-http-9])

And nginx access.log the following (nothing in error.log):
1.76.8.51 - - [19/Jul/2016:21:28:02 +0000] "GET /dhis/dhis-web-commons-stream/ping.action?_=1468963693718 HTTP/1.1" 200 34 "https://XXX/dhis/dhis-web-dataentry/index.action"; "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.8 Safari/537.36"
212.60.79.122 - - [19/Jul/2016:21:28:26 +0000] "POST /staging/dhis-web-commons-security/login.action HTTP/1.1" 302 0 "https://XXX/staging/dhis-web-commons/security/login.action"; "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.106 Safari/537.36"
212.60.79.122 - - [19/Jul/2016:21:28:26 +0000] "GET /staging HTTP/1.1" 301 193 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.106 Safari/537.36"
212.60.79.122 - - [19/Jul/2016:21:28:26 +0000] "GET /staging HTTP/1.1" 302 0 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.106 Safari/537.36"
212.60.79.122 - - [19/Jul/2016:21:28:26 +0000] "GET /staging/dhis-web-commons/security/login.action HTTP/1.1" 301 193 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.106 Safari/537.36"
212.60.79.122 - - [19/Jul/2016:21:28:26 +0000] "GET /staging/dhis-web-commons/security/login.action HTTP/1.1" 200 1439 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.106 Safari/537.36"
212.60.79.122 - - [19/Jul/2016:21:28:26 +0000] "GET /staging/api/staticContent/logo_front HTTP/1.1" 302 0 "https://XXX/staging/dhis-web-commons/security/login.action"; "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.106 Safari/537.36"
41.76.8.51 - - [19/Jul/2016:21:28:33 +0000] "GET /dhis/dhis-web-commons-stream/ping.action?_=1468963724720 HTTP/1.1" 200 34 "https://XXX/dhis/dhis-web-dataentry/index.action"; "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.8 Safari/537.36"

And I can also add that I have the same issue with Chrome Canary.

Olav




> 19. jul. 2016 kl. 20.27 skrev Steven Uggowitzer <whotopia@xxxxxxxxx>:
> 
> Jason, what aspects of the Nginx config?
> I have at least a dozen sites running with same parameters (using include blocks) and only the ones with 2.24 seem to be having this issue.  
> 
> Would it help to post those parameters?   What did you conclude was causing the problem when you last encountered it?
> 
> S
> 
> 
> --------------------------
> Steven Uggowitzer
> eSHIfT Partner Network,  Entuura Ventures Ltd
> Tel: +41 22 366 1920 <>
> Mob: +41 79 719 4180 <>
> Skype: fendant123
> LinkedIn: http://ch.linkedin.com/in/stevenuggowitzer <http://ch.linkedin.com/in/stevenuggowitzer>
> On 19 July 2016 at 19:17, Jason Pickering <jason.p.pickering@xxxxxxxxx <mailto:jason.p.pickering@xxxxxxxxx>> wrote:
> I have seen this before as well, but never like it has been described here. In my case, it was related to an incorrect nginx config. 
> 
> Is there something common here? Are all of you using dhis-tools, or homebaked nginx configurations? 
> 
> Does the browser/Tomcat/nginx log provide any useful information?
> 
> Do you observe the same thing if you attempt to hit DHIS2 directly without going through the reverse proxy?
> 
> Regards,
> Jason
> 
> 
> On Tue, Jul 19, 2016 at 6:45 PM, Steven Uggowitzer <whotopia@xxxxxxxxx <mailto:whotopia@xxxxxxxxx>> wrote:
> It's for Chrome and Safari here.
> One interesting symptom:  when logging in with correct username and password the resulting URL includes jsessionid, but bounces back to the login screen, versus incorrect authentication parameters result in "Wrong username or password".   See attached screen shot for comparison:
> 
> 
> <Screen Shot 2016-07-19 at 18.43.18.png>
> 
> --------------------------
> Steven Uggowitzer
> eSHIfT Partner Network,  Entuura Ventures Ltd
> Tel: +41 22 366 1920 <>
> Mob: +41 79 719 4180 <>
> Skype: fendant123
> LinkedIn: http://ch.linkedin.com/in/stevenuggowitzer <http://ch.linkedin.com/in/stevenuggowitzer>
> On 19 July 2016 at 18:04, Bob Jolliffe <bobjolliffe@xxxxxxxxx <mailto:bobjolliffe@xxxxxxxxx>> wrote:
> Is this only in chrome?
> 
> On 19 July 2016 at 17:01, Olav Poppe <olav.poppe@xxxxxx <mailto:olav.poppe@xxxxxx>> wrote:
> I can confirm that I now see the same issue in non-2.22 as well. Very strange behavior - I can at times log in, but is then logged off when navigation between different modules.
> 
> 
> 
>> 19. jul. 2016 kl. 15.28 skrev Olav Poppe <olav.poppe@xxxxxx <mailto:olav.poppe@xxxxxx>>:
>> 
>> Forwarding to user list. Not 2.24 issue then it seems.
>> 
>> Olav
>> 
>> 
>> 
>>> Videresendt melding:
>>> 
>>> Fra: ifeanyiokoye@xxxxxxxxx <mailto:ifeanyiokoye@xxxxxxxxx>
>>> Emne: Re: [Dhis2-users] Browser not working
>>> Dato: 19. juli 2016 kl. 15.19.34 GMT
>>> Til: Olav Poppe <olav.poppe@xxxxxx <mailto:olav.poppe@xxxxxx>>
>>> 
>>> Just to add that I'm using version 2.22 build 22086
>>> 
>>> 
>>> From: Olav Poppe
>>> Sent: Tuesday, 19 July 2016 16:08
>>> To: ifeanyiokoye@xxxxxxxxx <mailto:ifeanyiokoye@xxxxxxxxx>
>>> Cc: Bob Jolliffe; Ntawuyirusha Emmanuel; DHIS Users
>>> Subject: Re: [Dhis2-users] Browser not working
>>> 
>>> Hi, I can add that I have the same problem on two different servers: logging in with Chrome (or Safari) does not work, Firefox works fine. Instances are both 2.24 build. Nginx 1.4.6 are running on both servers. Both servers have other non-2.24 instances that does not have the same problem.
>>> 
>>> To add to the problem, the DHIS 2 top menu does not work in Firefox, e.g. nothing works…Not sure if that’s a general problem or not. Again, menu works in non-24 instances.
>>> 
>>> Regards
>>> Olav
>>> 
>>> 
>>> 
>>> 
>>>> 19. jul. 2016 kl. 14.41 skrev ifeanyiokoye@xxxxxxxxx <mailto:ifeanyiokoye@xxxxxxxxx>:
>>>> 
>>>> Dear Bob,
>>>> I am having this same issue to with Chrome. After entering the log in credentials, it opens a page with API data and does not log in. If I am lucky and have a data entry page open, then I can log in at the prompt and that works. 
>>>> Our instance is set to load the dashboard as the opening page.
>>>> 
>>>> Have to keep struggling with it till it eventually logs in. 
>>>> 
>>>> Thanks
>>>>   Original Message  
>>>> From: Bob Jolliffe
>>>> Sent: Tuesday, 19 July 2016 14:58
>>>> To: Ntawuyirusha Emmanuel
>>>> Cc: dhis2-users
>>>> Subject: Re: [Dhis2-users] Browser not working
>>>> 
>>>> Hi Emmanuel
>>>> 
>>>> I am following up on a separate thread. I'll copy you into that.
>>>> 
>>>> I see it is a problem, seemingly related to chrome mishandling the
>>>> JSESSIONID cookie so even though the credentials are tested and dhis2
>>>> logs a successful authentication, the browser cookie doesn't match the
>>>> session id in dhis and so you don't get in. I am really not sure why
>>>> What I also don't know is what might have changed to cause this to
>>>> happen. I am assuming you didn't just wake up one morning and this
>>>> started to happen. There has been some change to nginx configuration
>>>> or dhis2 upgrade or something similar.
>>>> 
>>>> On 19 July 2016 at 14:40, Ntawuyirusha Emmanuel <ntawemma@xxxxxxxxx <mailto:ntawemma@xxxxxxxxx>> wrote:
>>>>> i tried to uninstall and reinstall it again but the issue is still
>>>>> remaining, Note that this is happening to all users using Goggle Chrome as
>>>>> most of them are familiar with it.
>>>>> 
>>>>> Regards
>>>>> 
>>>>> On Mon, Jul 18, 2016 at 7:49 PM, Knut Staring <knutst@xxxxxxxxx <mailto:knutst@xxxxxxxxx>> wrote:
>>>>>> 
>>>>>> Maybe try to reinstall Chrome.
>>>>>> 
>>>>>> Knut
>>>>>> 
>>>>>> 
>>>>>> On Tuesday, July 19, 2016, Ntawuyirusha Emmanuel <ntawemma@xxxxxxxxx <mailto:ntawemma@xxxxxxxxx>>
>>>>>> wrote:
>>>>>>> 
>>>>>>> Thank you Bob,
>>>>>>> 
>>>>>>> I tried to use New Incognito windows and Clear browsing data but the
>>>>>>> issue is remaining for Google Chrome , actually when we restart the server
>>>>>>> the username and password work only once and then after the problem persist.
>>>>>>> we are still waiting for your support.
>>>>>>> 
>>>>>>> Regards
>>>>>>> 
>>>>>>> On Mon, Jul 18, 2016 at 12:42 PM, Bob Jolliffe <bobjolliffe@xxxxxxxxx <mailto:bobjolliffe@xxxxxxxxx>>
>>>>>>> wrote:
>>>>>>>> 
>>>>>>>> oops, forgot users ...
>>>>>>>> 
>>>>>>>> ---------- Forwarded message ----------
>>>>>>>> From: Bob Jolliffe <bobjolliffe@xxxxxxxxx <mailto:bobjolliffe@xxxxxxxxx>>
>>>>>>>> Date: 18 July 2016 at 11:40
>>>>>>>> Subject: Re: [Dhis2-users] Browser not working
>>>>>>>> To: Emmanuel Ntawuyirusha <ntawemma@xxxxxxxxx <mailto:ntawemma@xxxxxxxxx>>
>>>>>>>> 
>>>>>>>> 
>>>>>>>> Hi Emmanuel
>>>>>>>> 
>>>>>>>> If it works with firefox then it is really likely to be a chrome cache
>>>>>>>> issue. Try and login with chrome incognito mode. If that works then
>>>>>>>> you can be reasonably sure.
>>>>>>>> 
>>>>>>>> If so, then try ...
>>>>>>>> 
>>>>>>>> https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache <https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache>
>>>>>>>> 
>>>>>>>> Bob
>>>>>>>> 
>>>>>>>> On 18 July 2016 at 11:08, Emmanuel Ntawuyirusha <ntawemma@xxxxxxxxx <mailto:ntawemma@xxxxxxxxx>>
>>>>>>>> wrote:
>>>>>>>>> Deal all, we are facing the issue of using Google Chrome, when using
>>>>>>>>> username and password there is a message saying wrong username and
>>>>>>>>> password.
>>>>>>>>> But it is working well with Mozilla Firefox. We tried to clean cash
>>>>>>>>> but
>>>>>>>>> nothing improved
>>>>>>>>> Does any one know what to do to fix this problem.
>>>>>>>>> 
>>>>>>>>> 
>>>>>>>>> _______________________________________________
>>>>>>>>> Mailing list: https://launchpad.net/~dhis2-users <https://launchpad.net/~dhis2-users>
>>>>>>>>> Post to : dhis2-users@xxxxxxxxxxxxxxxxxxx <mailto:dhis2-users@xxxxxxxxxxxxxxxxxxx>
>>>>>>>>> Unsubscribe : https://launchpad.net/~dhis2-users <https://launchpad.net/~dhis2-users>
>>>>>>>>> More help : https://help.launchpad.net/ListHelp <https://help.launchpad.net/ListHelp>
>>>>>>>>> 
>>>>>>>> 
>>>>>>>> _______________________________________________
>>>>>>>> Mailing list: https://launchpad.net/~dhis2-users <https://launchpad.net/~dhis2-users>
>>>>>>>> Post to : dhis2-users@xxxxxxxxxxxxxxxxxxx <mailto:dhis2-users@xxxxxxxxxxxxxxxxxxx>
>>>>>>>> Unsubscribe : https://launchpad.net/~dhis2-users <https://launchpad.net/~dhis2-users>
>>>>>>>> More help : https://help.launchpad.net/ListHelp <https://help.launchpad.net/ListHelp>
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> --
>>>>>>> *Mr. Emmanuel NTAWUYIRUSHA*
>>>>>>> HMIS/MOH
>>>>>>> Telephone: *+250 788408772 <tel:%2B250%20788408772>*
>>>>>>> Email: ntawemma@xxxxxxxxx <mailto:ntawemma@xxxxxxxxx>
>>>>>>> "Do Good. Do It Well."
>>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> --
>>>>>> Knut Staring
>>>>>> Dept. of Informatics, University of Oslo
>>>>>> Norway: +4791880522 <tel:%2B4791880522>
>>>>>> Skype: knutstar
>>>>>> http://dhis2.org <http://dhis2.org/>
>>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> --
>>>>> *Mr. Emmanuel NTAWUYIRUSHA*
>>>>> HMIS/MOH
>>>>> Telephone: *+250 788408772 <tel:%2B250%20788408772>*
>>>>> Email: ntawemma@xxxxxxxxx <mailto:ntawemma@xxxxxxxxx>
>>>>> "Do Good. Do It Well."
>>>>> 
>>>> 
>>>> _______________________________________________
>>>> Mailing list: https://launchpad.net/~dhis2-users <https://launchpad.net/~dhis2-users>
>>>> Post to : dhis2-users@xxxxxxxxxxxxxxxxxxx <mailto:dhis2-users@xxxxxxxxxxxxxxxxxxx>
>>>> Unsubscribe : https://launchpad.net/~dhis2-users <https://launchpad.net/~dhis2-users>
>>>> More help : https://help.launchpad.net/ListHelp <https://help.launchpad.net/ListHelp>
>>>> 
>>>> _______________________________________________
>>>> Mailing list: https://launchpad.net/~dhis2-users <https://launchpad.net/~dhis2-users>
>>>> Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx <mailto:dhis2-users@xxxxxxxxxxxxxxxxxxx>
>>>> Unsubscribe : https://launchpad.net/~dhis2-users <https://launchpad.net/~dhis2-users>
>>>> More help   : https://help.launchpad.net/ListHelp <https://help.launchpad.net/ListHelp>
>>> 
>>> 
>> 
>> _______________________________________________
>> Mailing list: https://launchpad.net/~dhis2-users <https://launchpad.net/~dhis2-users>
>> Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx <mailto:dhis2-users@xxxxxxxxxxxxxxxxxxx>
>> Unsubscribe : https://launchpad.net/~dhis2-users <https://launchpad.net/~dhis2-users>
>> More help   : https://help.launchpad.net/ListHelp <https://help.launchpad.net/ListHelp>
> 
> 
> 
> _______________________________________________
> Mailing list: https://launchpad.net/~dhis2-users <https://launchpad.net/~dhis2-users>
> Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx <mailto:dhis2-users@xxxxxxxxxxxxxxxxxxx>
> Unsubscribe : https://launchpad.net/~dhis2-users <https://launchpad.net/~dhis2-users>
> More help   : https://help.launchpad.net/ListHelp <https://help.launchpad.net/ListHelp>
> 
> 
> 
> _______________________________________________
> Mailing list: https://launchpad.net/~dhis2-users <https://launchpad.net/~dhis2-users>
> Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx <mailto:dhis2-users@xxxxxxxxxxxxxxxxxxx>
> Unsubscribe : https://launchpad.net/~dhis2-users <https://launchpad.net/~dhis2-users>
> More help   : https://help.launchpad.net/ListHelp <https://help.launchpad.net/ListHelp>
> 
> 
> 
> 
> -- 
> Jason P. Pickering
> email: jason.p.pickering@xxxxxxxxx <mailto:jason.p.pickering@xxxxxxxxx>
> tel:+46764147049 <tel:%2B46764147049>
> _______________________________________________
> Mailing list: https://launchpad.net/~dhis2-users
> Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx
> Unsubscribe : https://launchpad.net/~dhis2-users
> More help   : https://help.launchpad.net/ListHelp
Follow ups

Re: Browser not working
From: Bob Jolliffe, 2016-07-19
References

Fwd: Browser not working
From: Olav Poppe, 2016-07-19
Re: Browser not working
From: Olav Poppe, 2016-07-19
Re: Browser not working
From: Bob Jolliffe, 2016-07-19
Re: Browser not working
From: Steven Uggowitzer, 2016-07-19
Re: Browser not working
From: Jason Pickering, 2016-07-19
Re: Browser not working
From: Steven Uggowitzer, 2016-07-19