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Re: Issues with log in and dashboard loading

 

Ok, right - though they seem related and might be rooted in the same bug?


On Tue, Sep 5, 2017 at 12:22 PM, Ramón José Jiménez Pomareta <
dhis2@xxxxxxxxxxx> wrote:

> Hello !
>
> Thank you for your answer,
>
> Notice there are two different problems (Problem 1 --already in JIRA-- and
> Problem2 in Lise's mail).
>
> Ramon.
>
> 2017-09-05 12:01 GMT+02:00 Knut Staring <knutst@xxxxxxxxx>:
>
>> Linking this thread to the earlier started by Ramon and the JIRA issue he
>> created:
>>
>> https://lists.launchpad.net/dhis2-devs/msg50012.html
>>
>> https://jira.dhis2.org/browse/DHIS2-2102
>>
>> Knut
>>
>>
>> On Tue, Sep 5, 2017 at 11:50 AM, GROUT, Lise <groutl@xxxxxxx> wrote:
>>
>>> 2.27
>>>
>>>
>>>
>>> *From:* Knut Staring [mailto:knutst@xxxxxxxxx]
>>> *Sent:* 05 September 2017 11:49
>>> *To:* GROUT, Lise
>>> *Cc:* dhis1-users; RAMON JOSE JIMENEZ POMARETA
>>> *Subject:* Re: [Dhis2-users] Issues with log in and dashboard loading
>>>
>>>
>>>
>>> There were similar complaints on the list recently. What version of
>>> DHIS2?
>>>
>>>
>>>
>>> Knut
>>>
>>>
>>>
>>> On Tue, Sep 5, 2017 at 11:42 AM, GROUT, Lise <groutl@xxxxxxx> wrote:
>>>
>>> Dear all,
>>>
>>>
>>>
>>> We are having two important issues: Problem 1 with log in / Problem 2
>>> with dashboard.
>>>
>>>
>>>
>>> Please find below and attached more details on our problems. Has anyone
>>> experienced this before?
>>>
>>>
>>>
>>> -        Screen1: Log in with the credentials of Kingsley Asiedu, who
>>> should appear as KA and see 3 dashboards.
>>>
>>> o   Problem 1: He appears as SJ (who is another user)
>>>
>>> o   Problem 2: He sees the dashboard but
>>>
>>> §  Not all the widgets appear
>>>
>>> §  The widgets are blank and are not loaded
>>>
>>> -        Screen2: Log in with the credentials of Lise Grout, who is
>>> superuser, should appear as LG and see all dashboards.
>>>
>>> o   Problem 1: She still appears as SJ
>>>
>>> o   Problem 2: She sees all dashboards which are loading correctly ༯span>
>>> No problem
>>>
>>> -        Screen3: If she goes to “Account settings”, she sees she
>>> correctly log in as lise.grout
>>>
>>> o   Problem 1: Despite appearing weirdly, the username is rightly
>>> lise.grout
>>>
>>> -        Screen4: Second log in with the credentials of Kingsley Asiedu
>>> (first user)
>>>
>>> o   Problem 1: He still appears as SJ
>>>
>>> o   Problem 2: He now can see all the 3 dashboards loading correctly
>>>
>>> -        Screen5: If he goes to “Account settings”, he sees he
>>> correctly log in as kinglsey.asiedu
>>>
>>>
>>>
>>> Problem 1: Why do we have this problem with log in where we appear as
>>> another user, even though in “Account settings” we appear correctly… ?
>>>
>>> Problem 2: Why the dashboards do not upload correctly for some users,
>>> unless a superuser first login on the same computer… ?
>>>
>>>
>>>
>>> Best
>>>
>>> Lise
>>>
>>>
>>>
>>>
>>>
>>> Dr. Lise Grout
>>>
>>> *Epidemiologist*
>>>
>>>
>>>
>>> *World Health Organization*
>>>
>>> *Department of Neglected Tropical Diseases (HTM/NTD/IDM)*
>>> *Innovative and Intensified Disease Management Unit*
>>> *20, Avenue Appia; CH-1211 Geneva 27*
>>> *Tel. **+41 22 791 2341 <+41%2022%20791%2023%2041>*
>>>
>>> *Mobile +41 79 290 68 61 <+41%2079%20290%2068%2061>*
>>>
>>> *Skype: tigrouveto*
>>>
>>> http://www.who.int/neglected_diseases
>>>
>>>
>>>
>>>
>>> _______________________________________________
>>> Mailing list: https://launchpad.net/~dhis2-users
>>> Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx
>>> Unsubscribe : https://launchpad.net/~dhis2-users
>>> More help   : https://help.launchpad.net/ListHelp
>>>
>>>
>>>
>>>
>>>
>>> --
>>>
>>> Knut Staring
>>>
>>> Dept. of Informatics, University of Oslo
>>>
>>> Norway: +4791880522 <+47%20918%2080%20522>
>>>
>>> Skype: knutstar
>>>
>>> http://dhis2.org
>>>
>>
>>
>>
>> --
>> Knut Staring
>> Dept. of Informatics, University of Oslo
>> Norway: +4791880522 <+47%20918%2080%20522>
>> Skype: knutstar
>> http://dhis2.org
>>
>> _______________________________________________
>> Mailing list: https://launchpad.net/~dhis2-users
>> Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx
>> Unsubscribe : https://launchpad.net/~dhis2-users
>> More help   : https://help.launchpad.net/ListHelp
>>
>>
>


-- 
Knut Staring
Dept. of Informatics, University of Oslo
Norway: +4791880522
Skype: knutstar
http://dhis2.org

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