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Re: RFC: One True Way of addressing notification emails.

 

Hi, Graham.

On Fri, Jun 11, 2010 at 4:51 AM, Graham Binns <graham@xxxxxxxxxxxxx> wrote:
>
> There's already a LEP for fixing bug subscriptions and notifications
> [1]; given that we're looking at possibly standardising across
> Launchpad on this, it seems sensible to make a new one, though. I'll
> do so today.
>

Let's hold on a LEP.  I would value what Björn and Jono think as it
affects the whole project.  I'm sure these guys might suggest a LEP,
but let's get their input first.

> So, the question is: is this something that we're happy to standardise
> on? I'm looking at this at the perspective of fixing bug 315867
> (Launchpad spoofs my email address), and I'm happy to proceed with the
> solution Martin and Barry have suggested here, unless there are
> significant objections, but I'm also aware that this is a departure
> from how pretty much anything else in Launchpad does email
> notifications at the moment. Maybe fixing this and standardising are
> two separate issues that can be solved by the LEP, though; I'm open to
> suggestions.
>

I don't think fixing this and standardizing are separate concerns.

We're here and doing the work now; we don't want to revisit it.  We
need one-true way to send email in Launchpad for messages generated as
a by-product of some action on Launchpad.  We currently do it one way,
code another, answers another, and so on.  You and I are falling in
agreement with Barry's suggestions here, which make a lot of sense to
us.  But this would be yet another way to send mail from Launchpad,
and we don't need that.

We need to know how mail should be sent and no one working on
Launchpad should have to ask again. :-)

I'm +1 on Barry's suggestions, but I recognize this is a huge change
and that some folks like to use the From address to track individuals
concerns, or treat the bug mail as if it were a mailing-list type
conversation.  I don't know a way to get both if we go with Barry's
suggestions, but I think it is the correct thing for a web app to do
and there are other benefits (batching of comments as an option for
those who like that).

Like you, I'm interested in how others feel about this as a proposed change.

Cheers,
deryck


-- 
Deryck Hodge
https://launchpad.net/~deryck
http://www.devurandom.org/



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