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Re: refreshed bug triage rules active

 

On Wednesday 12 January 2011 21:16:51 Curtis Hovey wrote:
> On Wed, 2011-01-12 at 13:43 -0500, Gary Poster wrote:
> > As a relatively-easy-to-implement change and a strawman, could we move
> > most of the current rules for High -> Medium, Critical -> High, and
> > Critical to a limited set, defined in some way like the old critical
> > policy of "imminent (possible or certain) significant danger"?
> > Perhaps we can schedule a revisit when we have OOPS bugs down
> 
> I favour this suggestion. When Jane or Mark say something is critical, I
> think the mean it is something that must be solved in days, not months.
> There really should never be more critical bugs then engineers -- Any
> critical bug not being worked will likely be bumped for some other bug
> that just became critical. This is how we got so many high bugs that we
> ignored for 5 years.
> 
> The average engineer closes 5 bugs a month. 8 engineers on maintenance
> will close about 40 critical bugs. We have just under 10 months of
> critical bugs assuming no other critical bugs are add.
> 
> I content that instead of lowering the high bugs were are not committed
> to fixing in 6 months, we decided to raise the opposite set to critical.

+ lots



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