lubuntu-desktop team mailing list archive

[Phill Whiteside <phillw@xxxxxxxxxx>]

Hi ammjjawad,

can I simply repeat what Julien says. As a tester for *buntu +1 series, we
have a forum area at http://ubuntuforums.org/forumdisplay.php?f=412 It
clearly states at the top..

*Ubuntu +1 (Precise Pangolin)*
This forum is for the discussion of the development of the next version of
Ubuntu (Precise Pangolin). Precise is in development and will be released
in April 2012. Please note: Ubuntu Developers do not usually read the
forums, to report a problem found in Precise please report the bug in
Launchpad <https://launchpad.net/ubuntu/+filebug>.

The important part being that

*Please note: Ubuntu Developers do not usually read the forums*
*
*
bugs should be reported via LaunchPad, if some one is unsure, then they
should ask on the mailing list. These two methods of contact are read by
the Developers. This applies to both +1, current and previous releases.

Regards,

Phill.

On Wed, Dec 14, 2011 at 10:25 PM, Julien Lavergne <gilir@xxxxxxxxxx> wrote:

> Le 12/13/2011 09:15 PM, amjjawad HOOHAA a écrit :
> > Most of users, including me, start their searching for a solution or
> > seeking for support journey from the  forums, of course after doing
> > some Google Search (which in most cases direct them to one of these
> > forums). IMHO, reporting a problem on Launchpad should be done if
> > there is NO Real Solution/Fix to a particular issue OR it's an obvious
> > bug (but again, how can we tell whether it's a bug or not?).
> > For a small (BUT GREAT) team like us (Lubuntu), reporting issues on
> > Launchpad directly without checking the forum will add extra work to
> > the developer and above all, on forums, you probably could find a
> > solution easier and faster. Maybe I'm wrong but this is what I think.
> Sometimes, the solution you provide may hide a real bug. I'm ok than
> some issues doesn't have to be reported on launchpad. But it's important
> to use launchpad, developers look at launchpad, not the forum.
> And it's possible that a solution provided can be included directly in
> Lubuntu, to be available for everyone :)
>
> Regards,
> Julien Lavergne
>
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