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Re: Bug triaging issue

 

Education seems to be the best way forward :)

Thanks everyone for putting forward your ideas and talking about this.


On 1/10/2015 4:12 pm, "Lana Brindley" <openstack@xxxxxxxxxxxxxxxx> wrote:

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>On 01/10/15 15:06, Kato, Tomoyuki wrote:
>>> On 01/10/15 06:37, Lana Brindley wrote:
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>>>> On 30/09/15 16:41, Andreas Jaeger wrote:
>>>>> Let me open a side discussion:
>>>>>
>>>>> I also see far too many bug reports getting asked for.
>>>>>
>>>>> We have been liberal about "obvious" bugs. So, a typo does not need
> a
>>>>> bug report. A one-line addition of an OpenStack project that is par
>t o
>>>> f
>>>>> the big tent to a list of repos doesn't need one (a complete new ch
>apt
>>>> er
>>>>> needs IMHO something) etc.
>>>>>
>>>>>
>>>>> Some people just create those but let's not complicate contribution
> an
>>>> d
>>>>> if a patch is obvious, include it.
>>>>>
>>>>> There's no sense to create a bug report "like X is missing in list
>Y"
>>>>> and then confirm it, and fix it.
>>>>>
>>>>
>>>> I absolutely agree with you here, and it's more or less what I was
>>>> trying to get to by saying we needed to trust everyone's judgement.
>If
>>>> you notice a typo, you don't need a bug, and if you have a bug, you
>>>> don't need it triaged before you fix it.
>>>>
>>>> We need to allow people to have control over what they're doing, whi
>le
>>>> still maintaining good quality control. That's a tricky balance to
>>>> manage, and I don't have any brilliant ideas outside of 'keep talkin
>g to
>>>> people about this'. Happy to hear your collective wisdom :)
>>>>
>>>
>>> +1 Completely agree. This is what I was trying to get at with the 'ca
>se
>>> study' as well.
>>>
>>> Instead of looking at the technical content, we went straight to gett
>ing
>>> hung up on whether a bug was triaged or not. That doesn't make sense
>to
>>> me :)
>
>It makes sense in the context of the message we've been sending out.
>Right now, we have a choice: We can have dozens of patches -2d at the
>last minute or (worse) backed out because they broke something, or we
>can have one or two patches with six -1s because they weren't triaged.
>At this point, option #2 seems like the lesser of two evils.
>
>It's certainly not ideal, but getting a more subtle message out there is
>going to take time and education. Which I'm happy to do, of course.
>
>L
>
>- --
>Lana Brindley
>Technical Writer
>Rackspace Cloud Builders Australia
>http://lanabrindley.com
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