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Re: RFC: Help app design

 

[...]
> Both problems can be solved by categorizing help by overall
> function, rather than by user level or interface component. For
> example, "Finding apps", "Typing and editing text", "Photos and
> videos", or "Customizing your phone". Occasionally a page may
> belong in two categories; that's okay, put it in both. As a last
> resort, use card-sorting to choose appropriate categories. 
> <http://www.usability.gov/how-to-and-tools/methods/card-sorting.html>

I didn't actually tr the app, so it may be that you've already
implemented it, but what about tagging each article with a keyword,
and let the user find the articles by searching (by keywords, or even
full-text search)?

Ciao,
  Alberto


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