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Re: Problems with duplicated Abandoned requests?

 

On Mon, Aug 31, 2015 at 10:53 AM, Michael Zanetti <
michael.zanetti@xxxxxxxxxxxxx> wrote:

> +1 for jumping to the new request
>

+1 too


>
> On 31.08.2015 10:51, Robert Park wrote:
> > Hmmmmmmm i remember writing code that made the form clear but it must
> > not be getting called for some reason.
> >
> > How about this: i make the form clear and also redirect to the permalink
> > page so you only see the new ticket. Is that a good idea? Or will people
> > prefer to stay on the same page even if it means the new ticket
> > potentially not being visible?
> >
> > Another option: dialogue box indicating successful ticket creation.
> >
> > Let me know what you prefer and I'll implement it on my Monday morning
> > (us west).
> >
> > On Aug 31, 2015 1:33 AM, "Alfonso Sanchez-Beato"
> > <alfonso.sanchez-beato@xxxxxxxxxxxxx
> > <mailto:alfonso.sanchez-beato@xxxxxxxxxxxxx>> wrote:
> >
> >
> >
> >     On Mon, Aug 31, 2015 at 10:21 AM, Michael Zanetti
> >     <michael.zanetti@xxxxxxxxxxxxx
> >     <mailto:michael.zanetti@xxxxxxxxxxxxx>> wrote:
> >
> >         So right now for example I was on the "Mine" page. The newly
> created
> >         request appeared on the bottom of the list. But even if it
> >         appears as
> >         the first entry, I would expect the form that I just filled in
> to do
> >         something visually (clearing the fields, add a green highlight
> >         like LP
> >         does or something) to give some feedback that the button press
> was
> >         successfull.
> >
> >
> >     I experienced the same issue: I did not notice that the request had
> >     been added to the top and clicked again. Clearing the fields or some
> >     additional feedback as mzanetti suggest would help.
> >
> >
> >
> >         On 31.08.2015 10 <tel:31.08.2015%2010>:12, Robert Park wrote:
> >         > Hmmmmmmm, so you were on a page that hid the new request? If
> you're on
> >         > the front page the new request would appear at the top of the
> list.
> >         >
> >         > On Aug 31, 2015 12:42 AM, "Michael Zanetti"
> >         > <michael.zanetti@xxxxxxxxxxxxx
> >         <mailto:michael.zanetti@xxxxxxxxxxxxx>
> >         <mailto:michael.zanetti@xxxxxxxxxxxxx
> >         <mailto:michael.zanetti@xxxxxxxxxxxxx>>>
> >         > wrote:
> >         >
> >         >     Hi,
> >         >
> >         >     yes, when you click the "Create new request" button, it
> does create a
> >         >     new row, but it doesn't clear the input fields, or gives
> any other
> >         >     visual clue that it has happened. This caused me to hit
> that button
> >         >     mulitiple times too until I realized I created multiple
> requests
> >         >     with that.
> >         >
> >         >     Cheers,
> >         >     Michael
> >         >
> >         >     On 31.08.2015 09 <tel:31.08.2015%2009>
> <tel:31.08.2015%2009>:27,
> >         Robert Park wrote:
> >         >     > Hi everybody, I just glanced over the abandoned requests
> page today:
> >         >     >
> >         >     >
> https://requests.ci-train.ubuntu.com/#/tickets?status=Abandoned
> >         >     >
> >         >     > And I'm seeing lots of groups of 3 or 4 near-identical
> (or totally
> >         >     > identical) requests that are all abandoned.
> >         >     >
> >         >     > Is something going wrong that's causing people to create
> multiple
> >         >     > requests by mistake? Can somebody fill me in on what led
> to this
> >         >     > situation so I can prevent it from happening again?
> >         >     >
> >         >     > Thanks!
> >         >     >
> >         >
> >         >
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> >
> >
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> >
>
>

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