ubuntu-phone team mailing list archive

[Peter Bittner <peter.bittner@xxxxxxx>]

Bug report on the issue "screen stays black during phone calls
(doesn't allow to hang up)":
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1493574


2015-09-08 9:14 GMT+02:00 Jean-Baptiste Lallement
<jean-baptiste.lallement@xxxxxxxxxxxxx>:
> Le 07/09/2015 10:17, Peter Bittner a écrit :
>>
>> Salut Jean-Baptiste,
>>
>> it's pretty easy to reproduce it on my end:
>>
>> Device: Aquaris E5 HD Ubuntu Edition
>> OS version: 15.04 (r5)
>>
>> A) Incoming phone call:
>>    - Accept the incoming call by sliding the grey middle button to the
>> green button
>>    - Watch the screen turning black
>>    - Bring the phone to your ear, speak (as in a normal phone call)
>>    - Take the phone away from your ear, note that the screen stays black
>>
>>    How to hang up anyway: (workaround)
>>    - (continued from above, screen stays black after taking it away
>> from your ear)
>>    - Press the screen lock/unlock button (= button above volume control)
>>    - Screen with phone app shows for about half a second, then turns black
>> again
>>    - Press the screen lock/unlock button again, and try to press the
>> red hangup button quickly
>>    - Repeat the previous step until hanging up succeeds
>>
>> B) Outbound phone call:
>>    - Open the phone app
>>    - Slide up Recent calls list from bottom edge, select a phone number
>>    - Press green dial button to initiate the call
>>    - Watch the phone dialling and the screen turning black
>>    - Bring the phone to your ear, speak (as in a normal phone call)
>>    - Take the phone away from your ear, note that the screen stays black
>>
>>    How to hang up anyway: (workaround)
>>    - (same procedure as in A. above)
>>    - Difference in behavior:
>>      * In some calls after pressing the lock/unlock button for the
>> first time the screen stays alight (doesn't turn black again after
>> half a second).
>
>
> In both cases, covering/uncovering the proximity sensor should turn the
> screen on, if the screen has not been turned off with the power button.
>
> Could you file a bug against "Canonical System Image"
> https://bugs.launchpad.net/canonical-devices-system-image/+filebug ?
>
> For reference the defect found in rc-proposed between OTA5 and 6 was
> https://bugs.launchpad.net/canonical-devices-system-image/+bug/1483127
>
>
> Thanks,
>
> JB.
>
>>
>> Hope that helps to fix the issue.
>>
>> If there is an existing bug report I can of course easily add these
>> details. Otherwise, I can create a bug report (please tell me where).
>>
>> Kind regard,
>> Peter
>>
>>
>> 2015-09-07 9:43 GMT+02:00 Jean-Baptiste Lallement
>> <jean-baptiste.lallement@xxxxxxxxxxxxx>:
>>>
>>> Hi Peter,
>>>
>>> Le 04/09/2015 19:59, Peter Bittner a écrit :
>>>>
>>>>
>>>> I can't confirm general slowness on my bq E5, but some other, critical
>>>> issues are still present:
>>>>
>>>> 1.) Phone app makes screen stays black during call (so you can't hang
>>>> up).
>>>
>>>
>>> Could you provide more details about this and how you reproduce it?
>>>
>>> Thanks.
>>>
>>>
>>> JB.
>>>
>>> --
>>> Jean-Baptiste Lallement
>>> Canonical Services Ltd.
>>> IRC: jibel