ubuntu-phone team mailing list archive

["\"@j\"@y" <aj4k5@xxxxxxxxxxxxxx>]

Dear Community

Output when executing script "/usr/share/ofono/scripts/list-modems" is 
at as txt file

There is no syslog present in /var/log

output of the command 'system-image-cli -i' run on the phone is appended 
below :-

       current build number: 4
       device name: arale
       channel: ubuntu-touch/stable/meizu.en
       last update: 2015-09-15 15:04:36
       version version: 4
       version ubuntu: 20150825.1
       version device: 20150818-0b38025
       version custom: 20150814-887-8-46

Nothing other than apps from the store or standard updates has been 
installed.

I have very decent signal strength in my location.

When I lose carrier, if I check the network menu, it says "Unregistered 
"for the SIM status.

if I toggle flight-mode and donot lock the screen, the phone is able to 
re-register promptly and become usable again but if i toggle flight-mode 
and the screen is locked it does not re-registers itself and "Unknown" 
is shown for the SIM status, "None is shown for the Carrier".

The Telegram app also forcibly logs you out once the screen gets locked 
and is unlocked again. It shows you as unauthorised user, all the chats 
get cleared up and it restores itself to initial setup screen.

I am using a four digit PIN to lock the screen.

I believe the problem is with the screen locking up.

I hope that helps!


On Friday 18 September 2015 10:38 PM, Tony Espy wrote:
> On 09/18/2015 11:59 AM, Alfonso Sanchez-Beato wrote:
> > On Fri, Sep 18, 2015 at 5:32 PM, "@j"@y <aj4k5@xxxxxxxxxxxxxx
> > <mailto:aj4k5@xxxxxxxxxxxxxx>> wrote:
> >
> >     I am using Meizu MX4 Ubuntu Edition Phone.
> >
> >     The carrier is lost when the screen gets locked after preset timing
> >     or after there is no activity on the phone. I have to restart the
> >     phone everytime to get a GSM carrier signal.
> >
> >     It is for every connection type 2G/3G/4G.
> >
> >     The carrier selection option is set to automatic and I cannot set it
> >     to manually either.
> >
> >     Anyone else calling on the number gets intimation that the phone is
> >     switched off.
> >
> >     The idea of having a Ubuntu phone is getting defeated here since the
> >     phone keeps dropping GSM carrier/signal on its own.
> >
> >     Any help from the community is highly appreciated
> >     Regards
> >
> >
> > Please open a bug in https://bugs.launchpad.net/ubuntu/+source/ofono and
> > attach more information, like:
> >
> > * operator and country
> > * output when executing script "/usr/share/ofono/scripts/list-modems"
> > (you can do this from the terminal-app or using adb shell)
> > * and attach /var/log/syslog
>
> Also please attach the output of the command 'system-image-cli -i' run 
> on the phone ( again via adb or the terminal app ).
>
> Have you installed anything other than apps from the store or standard 
> updates?
>
> Do you have decent signal strength in your location?  When you lose 
> carrier, if you check the network menu, what does it say for the SIM 
> status?
>
> Finally, if you toggle flight-mode, does that also cause the phone to 
> re-register and become usable again?
>
> Regards,
> /tony

[ /ril_0 ]
    Model = Fake Modem Model
    Online = 1
    Powered = 1
    Features = gprs ussd net sms rat sim 
    Interfaces = org.ofono.ConnectionManager org.ofono.Phonebook org.ofono.CallBarring org.ofono.CallForwarding org.ofono.CallSettings org.ofono.SupplementaryServices org.ofono.NetworkRegistration org.ofono.SmartMessaging org.ofono.PushNotification org.ofono.MessageManager org.ofono.MessageWaiting org.ofono.RadioSettings org.ofono.SimManager org.ofono.CallVolume org.ofono.VoiceCallManager org.ofono.NetworkTime 
    Emergency = 0
    Serial = 862095022249970
    Type = hardware
    Manufacturer = Fake Manufacturer
    Revision = MOLY.LR9.W1421.MD.LWTG.MP.V6.P11, 2014/09/10 10:16
    Lockdown = 0
    [ org.ofono.ConnectionManager ]
        Powered = 0
        Bearer = none
        Attached = 0
        RoamingAllowed = 0
    [ org.ofono.Phonebook ]
    [ org.ofono.CallBarring ]
        VoiceOutgoing = disabled
        VoiceIncoming = disabled
    [ org.ofono.CallForwarding ]
        ForwardingFlagOnSim = 0
        VoiceNoReplyTimeout = 20
        VoiceNotReachable = 
        VoiceBusy = 
        VoiceNoReply = 
        VoiceUnconditional = 
    [ org.ofono.CallSettings ]
        CallingLinePresentation = unknown
        CallingNamePresentation = unknown
        HideCallerId = default
        CallingLineRestriction = unknown
        CalledLinePresentation = disabled
        ConnectedLineRestriction = unknown
        ConnectedLinePresentation = unknown
        VoiceCallWaiting = disabled
    [ org.ofono.SupplementaryServices ]
        State = idle
    [ org.ofono.NetworkRegistration ]
        Status = unregistered
        Name = 
        Mode = auto
    [ org.ofono.SmartMessaging ]
    [ org.ofono.PushNotification ]
    [ org.ofono.MessageManager ]
        Alphabet = default
        UseDeliveryReports = 0
        ServiceCenterAddress = 
        Bearer = cs-preferred
    [ org.ofono.MessageWaiting ]
        VoicemailMessageCount = 0
        VoicemailMailboxNumber = 
        VoicemailWaiting = 0
    [ org.ofono.RadioSettings ]
        TechnologyPreference = umts
        FastDormancy = 0
        ModemTechnologies = gsm umts lte 
    [ org.ofono.SimManager ]
        LockedPins = 
        Retries = [pin = 10] [pin2 = 3] [puk2 = 10] [puk = 10] 
        PinRequired = none
        Present = 1
        FixedDialing = 0
        SubscriberIdentity = 405050046313551
        BarredDialing = 0
        PreferredLanguages = en 
        MobileCountryCode = 405
        MobileNetworkCode = 05
        CardIdentifier = 8991054630000135518
        SubscriberNumbers = 
    [ org.ofono.CallVolume ]
        SpeakerVolume = 0
        MicrophoneVolume = 0
        Muted = 0
    [ org.ofono.VoiceCallManager ]
        EmergencyNumbers = 112 911 
    [ org.ofono.NetworkTime ]