ubuntu-phone team mailing list archive

[Pat McGowan <pat.mcgowan@xxxxxxxxxxxxx>]

On Tue, Nov 3, 2015 at 12:24 PM, Olivier Tilloy <
olivier.tilloy@xxxxxxxxxxxxx> wrote:

>
>
> On Thu, Oct 29, 2015 at 3:16 PM, Olivier Tilloy <
> olivier.tilloy@xxxxxxxxxxxxx> wrote:
> > On Thu, Oct 29, 2015 at 12:37 PM, François DM <ledjazz@xxxxxxxxx> wrote:
> >> Hi Olivier,
> >
> > Hi François,
> >
> >
> >> The same happens to me all the time since I purchased my phone BQ
> Aquaris E5
> >> HD one month ago. Basically everything works fine until I reach the
> range of
> >> 50%-30% of battery. Then it goes crazily fast down to 0% with no way to
> turn
> >> it on again unless I plugging it to the charger.
> >>
> >> Note that this happens even with no applications opened (I activated
> >> notifications only from the Telegram app), automatic brightness turned
> on,
> >> WI-FI and GPS features turned off, but with the track location turned
> on.
> >>
> >> I am glad to see that this may be a software issue and not an issue
> with the
> >> battery. I will submit my /var/log/syslog as soon as I can.
> >
> > If the battery drains quickly, then it’s a different issue. If you can
> > reliably replicate it, it should be easy enough to identify the cause
> > of the problem, and fix it.
> > Please let the battery drain happen again, then plug it in to a
> > computer, and when you can turn it on again, grab a copy of
> > /var/log/syslog.
> > Then please file a bug at
> > https://bugs.launchpad.net/canonical-devices-system-image/+filebug and
> > attach that log file.
>
> I think I just saw something like that happen.
> My phone was sitting idle at ~40% battery. Next thing I know, it had
> turned off and I couldn’t turn it back on. I plugged it into my laptop, and
> it wouldn’t turn on immediately as if the battery was too low, but the
> charge screen indicated that it had 23% left.
> After charging for a bit, I managed to switch it on, and this is how the
> battery usage graph looks like:
>
>
> ​
> Shortly before 5pm, the battery level dropped from ~40% to ~20% and the
> phone turned off, as if it had run completely out of battery. It looks like
> something is not reporting correctly the charge level.
>
> Should I file a new bug, or do we already have a bug tracking this issue?
>

There are a couple existing bugs, see
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1471913
and
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1511977



>
> And do we have a bug report for the bluetooth that insists on enabling
> itself, despite me turning it off again and again? I never ever use bt, I
> really want it off.
>
>
Not that I am aware of, other than when toggling flight mode
https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings/+bug/1500076

Pat

Cheers,
>
>  Olivier
>
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