I don’t dispute that Canonical has achieved a lot, and has done it with very few people and in record time. But that doesn’t change the fact that, had I paid money for this phone, after the experience I just had, I would have returned it to the store the same day, demanding a refund.
To the customer, it doesn’t matter how hard people are working, or how many people Canonical employs for this. To the customer, only one thing matters: whether the thing works adequately or not.
What I just experienced is a long way from “working adequately"
