ubuntu-phone team mailing list archive

[Alexander <alexanderkinne@xxxxxxxxx>]

The directories you mentioned do not exist on my phone?!? I uninstalled 
the app and installed it again. Same issue and the directories still 
don't exist. Perhaps somehow they went away and the app does not check 
on first run because it comes installed as default?

How can I manually create those directories and put into them what the 
app expects to be starting? Can somebody with a Aquaris 5 just send me 
the contents of those two directories from his phone so i can see what 
happens? Seems the way forward or are there other ideas?

Cheers Alexander

On 22.06.2016 14:06, Andrew Hayzen wrote:
> Hi Alexander,
>
> Firstly I'm sorry to hear that you are having this bad experience and 
> hope we can resolve the issue.
>
> The locations that the music app stores configuration files are as 
> follows:
> ~/.config/com.ubuntu.music/          (for general settings)
> ~/.local/share/com.ubuntu.music/   (for databases of your playlists)
>
> This issue could be due to a stale lock file bug [0], I would be 
> interested to know if there are any files ending .lock in those 
> directories (if there are try deleting just the .lock files and 
> relaunching the app).
>
> Otherwise try deleting all the files in the directories to see if the 
> app launches correctly (in this case it might be useful to take a copy 
> of the files so we can debug later).
>
> Let me know if you need additional help removing the relevant files.
>
> Thanks,
>
> Andrew
>
> 0 - https://bugs.launchpad.net/canonical-devices-system-image/+bug/1576989
>
> On 22 June 2016 at 12:26, Alexander <alexanderkinne@xxxxxxxxx 
> <mailto:alexanderkinne@xxxxxxxxx>> wrote:
>
>     Hello folks!
>
>     The Music App refuses to start past the load screen and just shuts
>     down. Aquaris E5, OTA 11.
>
>     I would like to try and delete all its settings and files and have
>     it re-initialise to see if it helps, but I can't seem to find all
>     the files.
>
>     Can somebody please point me in the right direction?
>
>     Cheers,
>
>     Alexander
>
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