ubuntu-phone team mailing list archive

[Sigvard Lyth <sigvard.lyth@xxxxxxxxx>]

Hi Alexander.

Are you using a file manager app to look for them? Because files beginning
with a . are hidden. So you need to turn that on to see them. I can't find
a way to do that right now. :-(

But use the Go to function in the right upper menu, and go to
'/home/phablet/.config/' and maneuver regularly from there.

Good luck!

Den ons. 22. jun. 2016, 15.47 skrev Alexander <alexanderkinne@xxxxxxxxx>:

> The directories you mentioned do not exist on my phone?!? I uninstalled
> the app and installed it again. Same issue and the directories still don't
> exist. Perhaps somehow they went away and the app does not check on first
> run because it comes installed as default?
>
> How can I manually create those directories and put into them what the app
> expects to be starting? Can somebody with a Aquaris 5 just send me the
> contents of those two directories from his phone so i can see what happens?
> Seems the way forward or are there other ideas?
>
> Cheers Alexander
>
>
> On 22.06.2016 14:06, Andrew Hayzen wrote:
>
> Hi Alexander,
>
> Firstly I'm sorry to hear that you are having this bad experience and hope
> we can resolve the issue.
>
> The locations that the music app stores configuration files are as follows:
> ~/.config/com.ubuntu.music/          (for general settings)
> ~/.local/share/com.ubuntu.music/   (for databases of your playlists)
>
> This issue could be due to a stale lock file bug [0], I would be
> interested to know if there are any files ending .lock in those directories
> (if there are try deleting just the .lock files and relaunching the app).
>
> Otherwise try deleting all the files in the directories to see if the app
> launches correctly (in this case it might be useful to take a copy of the
> files so we can debug later).
>
> Let me know if you need additional help removing the relevant files.
>
> Thanks,
>
> Andrew
>
> 0 - https://bugs.launchpad.net/canonical-devices-system-image/+bug/1576989
>
> On 22 June 2016 at 12:26, Alexander <alexanderkinne@xxxxxxxxx> wrote:
>
>> Hello folks!
>>
>> The Music App refuses to start past the load screen and just shuts down.
>> Aquaris E5, OTA 11.
>>
>> I would like to try and delete all its settings and files and have it
>> re-initialise to see if it helps, but I can't seem to find all the files.
>>
>> Can somebody please point me in the right direction?
>>
>> Cheers,
>>
>> Alexander
>>
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>
>
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