ubuntu-phone team mailing list archive

[Bob Summerwill <bob@xxxxxxxxxxxxxx>]

I am also experiencing this, or something very similar.   I'm Canada.

I very annoyingly lost my MX4 recently, and have just been transitioning to
the MX5 Pro.

I can confirm that there appears to be less availability of bands on the
MX5 Pro than the MX (frequently dropping to 2G or E outside of downtown
Vancouver, presumably because any 3G is not used).

I have also seen both Denied and "No Network" where that is blatantly
untrue.   I was in the middle of a phone-call with "No Network" showing.

I am happy to add these details anywhere they are useful, and can
troubleshoot if required.

On Thu, Aug 4, 2016 at 6:04 PM, Seth Ciango <seth.ciango@xxxxxxxxx> wrote:

> Andrea,
> Do you want to use this bug that I created a while ago, or do you want me
> to create a new one?
> https://bugs.launchpad.net/ubuntu/+source/ofono/+bug/1592232
> I received an update today from a user in Finland who is having the same
> issue, but I'm not aware of proper bug protocol.
>
> Alfonso,
> Is there any information or testing that I can provide that can help? It
> appears that the "bug" is affecting a user in Finland as well. I can only
> test in the US right now, but I do have three active SIM cards from three
> different US carriers that I can use for testing. My concern is that people
> would buy the Pro5 and not even be able to dial 911 in an emergency. If it
> is a carrier issue, I would like to prove that for you so we can make
> people in the US aware that they should only buy the Pro5 and the rumored
> Pro6 if they are fully aware that is can only be used as a WiFi-only device
> for strictly development purposes.
>
> On Tue, Aug 2, 2016 at 6:18 PM, Seth Ciango <seth.ciango@xxxxxxxxx> wrote:
>
>> Thanks Alfonso. That makes logical sense that what you stated would be
>> true. However, even in an open area in a major city, I can have several
>> bars of signal and then get "Denied" only to get back on the network at
>> that same spot shortly thereafter.  I'll file a bug as Andrea has suggested
>> and hope that we can figure out why this is happening. I've been out of
>> town for a few days but can start to provide more information in regard to
>> logs and troubleshooting. I also ordered a third SIM card from a third GSM
>> provider so I can test that network as well with you.
>>
>> On Mon, Aug 1, 2016 at 11:13 AM, Alfonso Sanchez-Beato <
>> alfonso.sanchez-beato@xxxxxxxxxxxxx> wrote:
>>
>>>
>>>
>>> On Mon, Aug 1, 2016 at 1:04 PM, Sam Bull <sam.hacking@xxxxxxxx> wrote:
>>>
>>>> On Tue, 2016-07-26 at 22:38 -0400, Seth Ciango wrote:
>>>> > The biggest problem is that when walking in major cities in the open
>>>> > air with the Pro5, the cellular data connection will change to
>>>> > "Unavailable" and "Denied."
>>>>
>>>> Does anybody know what this 'Denied' actually means? I had this
>>>> yesterday for a few minutes, and have noticed it several times in the
>>>> past. It just says 'Denied' and doesn't give me any signal, but I have
>>>> no idea why. For me, it happens very infrequently and only last a few
>>>> minutes (or perhaps until I move down the road).
>>>>
>>>
>>> This means that there are networks around but you are not allowed to
>>> register in them. Which happens if you have coverage from some operators
>>> but not for any to which you are allowed to register to.
>>>
>>>
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>>>>
>>>
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>>>
>>
>
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>


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