ubuntu-phone team mailing list archive

[Radics Geza <radicsge@xxxxxxxxx>]

Im not sure it applies, but for few weeks, I had two sim cards in my pro5,
(one of that was in roaming - since I was lazy wanted to leave it there)
In this setup i've also experienced network issues, but then i've removed
the roaming sim from the outer slot and suddenly everything was just fine.


On Fri, Aug 5, 2016 at 11:23 AM, Bob Summerwill <bob@xxxxxxxxxxxxxx> wrote:

> I am also experiencing this, or something very similar.   I'm Canada.
>
> I very annoyingly lost my MX4 recently, and have just been transitioning
> to the MX5 Pro.
>
> I can confirm that there appears to be less availability of bands on the
> MX5 Pro than the MX (frequently dropping to 2G or E outside of downtown
> Vancouver, presumably because any 3G is not used).
>
> I have also seen both Denied and "No Network" where that is blatantly
> untrue.   I was in the middle of a phone-call with "No Network" showing.
>
> I am happy to add these details anywhere they are useful, and can
> troubleshoot if required.
>
> On Thu, Aug 4, 2016 at 6:04 PM, Seth Ciango <seth.ciango@xxxxxxxxx> wrote:
>
>> Andrea,
>> Do you want to use this bug that I created a while ago, or do you want me
>> to create a new one?
>> https://bugs.launchpad.net/ubuntu/+source/ofono/+bug/1592232
>> I received an update today from a user in Finland who is having the same
>> issue, but I'm not aware of proper bug protocol.
>>
>> Alfonso,
>> Is there any information or testing that I can provide that can help? It
>> appears that the "bug" is affecting a user in Finland as well. I can only
>> test in the US right now, but I do have three active SIM cards from three
>> different US carriers that I can use for testing. My concern is that people
>> would buy the Pro5 and not even be able to dial 911 in an emergency. If it
>> is a carrier issue, I would like to prove that for you so we can make
>> people in the US aware that they should only buy the Pro5 and the rumored
>> Pro6 if they are fully aware that is can only be used as a WiFi-only device
>> for strictly development purposes.
>>
>> On Tue, Aug 2, 2016 at 6:18 PM, Seth Ciango <seth.ciango@xxxxxxxxx>
>> wrote:
>>
>>> Thanks Alfonso. That makes logical sense that what you stated would be
>>> true. However, even in an open area in a major city, I can have several
>>> bars of signal and then get "Denied" only to get back on the network at
>>> that same spot shortly thereafter.  I'll file a bug as Andrea has suggested
>>> and hope that we can figure out why this is happening. I've been out of
>>> town for a few days but can start to provide more information in regard to
>>> logs and troubleshooting. I also ordered a third SIM card from a third GSM
>>> provider so I can test that network as well with you.
>>>
>>> On Mon, Aug 1, 2016 at 11:13 AM, Alfonso Sanchez-Beato <
>>> alfonso.sanchez-beato@xxxxxxxxxxxxx> wrote:
>>>
>>>>
>>>>
>>>> On Mon, Aug 1, 2016 at 1:04 PM, Sam Bull <sam.hacking@xxxxxxxx> wrote:
>>>>
>>>>> On Tue, 2016-07-26 at 22:38 -0400, Seth Ciango wrote:
>>>>> > The biggest problem is that when walking in major cities in the open
>>>>> > air with the Pro5, the cellular data connection will change to
>>>>> > "Unavailable" and "Denied."
>>>>>
>>>>> Does anybody know what this 'Denied' actually means? I had this
>>>>> yesterday for a few minutes, and have noticed it several times in the
>>>>> past. It just says 'Denied' and doesn't give me any signal, but I have
>>>>> no idea why. For me, it happens very infrequently and only last a few
>>>>> minutes (or perhaps until I move down the road).
>>>>>
>>>>
>>>> This means that there are networks around but you are not allowed to
>>>> register in them. Which happens if you have coverage from some operators
>>>> but not for any to which you are allowed to register to.
>>>>
>>>>
>>>>> --
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>>>>>
>>>>>
>>>>
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>>>>
>>>>
>>>
>>
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>>
>
>
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