ubuntu-phone team mailing list archive
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ubuntu-phone team
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Message #23758
Re: Ubuntu phone onscreen keyboard bug
On Mon, Mar 27, 2017 at 2:21 PM, Kevin DuBois
<kevin.dubois@xxxxxxxxxxxxx> wrote:
> 1) Make sure that you're on the Mir 0.24.x series (eg, dpkg-query -s
> libmircommon6), this will make sure its not 1590765 (which I double checked,
> could not reproduce that bug with current krillin image)
This is sometimes happening to me on my krillin running rc-proposed,
with libmircommon6 version 0.24.1+15.04.20160928-0ubuntu1.
> 2) If it still happens, collecting dmesg,
> /var/log/lightdm/unity-system-compositor.log,
> /home/phablet/.cache/upstart/unity8.log,
> /home/phablet/.cache/upstart/unity8-dash.log,
> /home/phablet/.cache/upstart/maliit-server.log and /system/bin/logcat logs
> might be helpful in assessing the situation further. It would also help to
> distill the steps to reproduce the issue (which might be tricky to do, but
> helpful)
I have no idea what triggers it. When it happens, it tends to become
100% reproducible, until I reboot my device or unity8 crashes and is
restarted (which happens very rarely I must say, but it did happen a
couple of days ago and the keyboard issue was gone).
I will collect all the information you requested next time it happens.
> On Mon, Mar 27, 2017 at 7:20 AM, Mike Sheldon <mike@xxxxxxxxxxxxx> wrote:
>>
>> Hi advocatux,
>>
>> Your issue is very different to Aram's, which resulted in a number of
>> applications (not just the keyboard) crashing during the QML caching
>> stage (which I suspect might have been due to a full user partition,
>> but am waiting for confirmation on this). What you're experiencing
>> sounds a lot like a regression in this bug:
>>
>> https://bugs.launchpad.net/ubuntu/+source/mir/+bug/1590765
>>
>> I'll ping some of the Mir folks to see if they can shed any light on
>> it.
>>
>> Cheers,
>> Mike
>>
>> On Sat, 2017-03-25 at 23:39 +0100, advocatux wrote:
>> > El 17/03/17 a las 13:43, Mike Sheldon escribió:
>> > >
>> > > Hi Aram,
>> > >
>> > > Are you familiar with IRC? If you ping me (Elleo) on freenode we
>> > > can
>> > > try to debug your device together and see if we can figure out
>> > > what's
>> > > happening (I'm the main OSK developer).
>> > >
>> > > Cheers,
>> > > Mike
>> > >
>> > > On Thu, 2017-03-16 at 14:01 +0000, Aram Loosman wrote:
>> > > >
>> > > > Hi,
>> > > >
>> > > > I've got a strange bug on my BQ Aquaris E4.5 phone; since a
>> > > > couple of
>> > > > days the onscreen keyboard on the lockscreen took a long time to
>> > > > appear.
>> > > > [---snip---]
>> > Hi Mike & Aram,
>> >
>> > Did you found the culprit? I'm asking because I'm experiencing
>> > something
>> > similar with my phone.
>> >
>> > I've a BQ Aquaris E4.5 since May, 2015 and it's never showed this
>> > problem before. Now, after sliding the screen to unlock, the numpad
>> > is
>> > blank (screenshot attached).
>> >
>> > When I touch the blank space, the numpad appears and disappears
>> > alternating with each stroke.
>> >
>> > The same behavior when I'm trying to unlock the terminal.
>> >
>> > Cheers
>> >
>>
>> --
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>
>
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