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Re: Question about Bug Reporting Tools in Ubuntu, from a design perspective...

 

On Thu, Oct 8, 2009 at 11:21 AM, James Westby
<jw+debian@xxxxxxxxxxxxxxx<jw%2Bdebian@xxxxxxxxxxxxxxx>
> wrote:

> On Thu Oct 08 08:06:15 +0100 2009 Natan Yellin wrote:
> > Must people have credentials to report a bug on Launchpad? I know that
> when
> > I need to create an account for something, I start to reconsider whether
> I
> > really want to do whatever I'm doing or not.
>
> We want to be able to ask them questions or check with them that the bug
> is fixed. There is an implicit contract in reporting a bug that you
> will responsive to those that try and fix it. If there is no LP account
> then there is no way for us to contact them.
>
What about making Launchpad an OpenID consumer (
https://bugs.launchpad.net/canonical-identity-provider/+bug/210943) and
providing a "Login using a Gmail account" button. (Because many people don't
realize that Gmail is an OpenID provider.)

>
> It would be possible to have a parallel service that just received the
> crash
> reports and reported the most common crashers and the like, but I'm not
> sure there's really a need for that from a developer perspective, unless
> we were to shift a lot of reporters to use this rather than bugs. (Though
> I'm personally not keen on that anyway).
>
> Thanks,
>
> James
>
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