unity-design team mailing list archive

[Evan Huus <eapache@xxxxxxxxx>]

On Sat, Aug 27, 2011 at 10:52 AM, Jo-Erlend Schinstad
<joerlend.schinstad@xxxxxxxxx> wrote:
> Den 27. aug. 2011 15:57, skrev Evan Huus:
--snip--
>> Manuals and tutorials are certainly more efficient means of teaching
>> the user, but I disagree that exploration is entirely useless. I don't
>> have any data to back up that assertion unfortunately.
>
> Sure you do. For many years, it's been not only possible, but
> easy to encrypt personal files in Ubuntu. But you do need to
> understand the concepts, even if it is theoretically possible to
> learn by trial and error. Still, most people don't know how to do
> it. They do, however, feel uncertain when it comes to privacy.
> So they have a problem, but do not fix it because they do not
> know that the solution is readily available. They do want to
> learn, but they don't. The number one reason is the
> misconception that computers are intuitive and that they can
> learn by exploration.

I think this example has actually changed my mind.

I have some serious thinking to do now.

Evan