dhis2-users team mailing list archive

[Ramón José Jiménez Pomareta <dhis2@xxxxxxxxxxx>]

I don't know if they are related.

They are related when the problem 2 appears and, from the same computer, we
log-in and log-out with another account which provokes the problem 1 and
solves for a while, in that computer, the problem 2.

2017-09-05 12:26 GMT+02:00 Knut Staring <knutst@xxxxxxxxx>:

> Ok, right - though they seem related and might be rooted in the same bug?
>
>
> On Tue, Sep 5, 2017 at 12:22 PM, Ramón José Jiménez Pomareta <
> dhis2@xxxxxxxxxxx> wrote:
>
>> Hello !
>>
>> Thank you for your answer,
>>
>> Notice there are two different problems (Problem 1 --already in JIRA--
>> and Problem2 in Lise's mail).
>>
>> Ramon.
>>
>> 2017-09-05 12:01 GMT+02:00 Knut Staring <knutst@xxxxxxxxx>:
>>
>>> Linking this thread to the earlier started by Ramon and the JIRA issue
>>> he created:
>>>
>>> https://lists.launchpad.net/dhis2-devs/msg50012.html
>>>
>>> https://jira.dhis2.org/browse/DHIS2-2102
>>>
>>> Knut
>>>
>>>
>>> On Tue, Sep 5, 2017 at 11:50 AM, GROUT, Lise <groutl@xxxxxxx> wrote:
>>>
>>>> 2.27
>>>>
>>>>
>>>>
>>>> *From:* Knut Staring [mailto:knutst@xxxxxxxxx]
>>>> *Sent:* 05 September 2017 11:49
>>>> *To:* GROUT, Lise
>>>> *Cc:* dhis1-users; RAMON JOSE JIMENEZ POMARETA
>>>> *Subject:* Re: [Dhis2-users] Issues with log in and dashboard loading
>>>>
>>>>
>>>>
>>>> There were similar complaints on the list recently. What version of
>>>> DHIS2?
>>>>
>>>>
>>>>
>>>> Knut
>>>>
>>>>
>>>>
>>>> On Tue, Sep 5, 2017 at 11:42 AM, GROUT, Lise <groutl@xxxxxxx> wrote:
>>>>
>>>> Dear all,
>>>>
>>>>
>>>>
>>>> We are having two important issues: Problem 1 with log in / Problem 2
>>>> with dashboard.
>>>>
>>>>
>>>>
>>>> Please find below and attached more details on our problems. Has anyone
>>>> experienced this before?
>>>>
>>>>
>>>>
>>>> -        Screen1: Log in with the credentials of Kingsley Asiedu, who
>>>> should appear as KA and see 3 dashboards.
>>>>
>>>> o   Problem 1: He appears as SJ (who is another user)
>>>>
>>>> o   Problem 2: He sees the dashboard but
>>>>
>>>> §  Not all the widgets appear
>>>>
>>>> §  The widgets are blank and are not loaded
>>>>
>>>> -        Screen2: Log in with the credentials of Lise Grout, who is
>>>> superuser, should appear as LG and see all dashboards.
>>>>
>>>> o   Problem 1: She still appears as SJ
>>>>
>>>> o   Problem 2: She sees all dashboards which are loading correctly ༯span>
>>>> No problem
>>>>
>>>> -        Screen3: If she goes to “Account settings”, she sees she
>>>> correctly log in as lise.grout
>>>>
>>>> o   Problem 1: Despite appearing weirdly, the username is rightly
>>>> lise.grout
>>>>
>>>> -        Screen4: Second log in with the credentials of Kingsley
>>>> Asiedu (first user)
>>>>
>>>> o   Problem 1: He still appears as SJ
>>>>
>>>> o   Problem 2: He now can see all the 3 dashboards loading correctly
>>>>
>>>> -        Screen5: If he goes to “Account settings”, he sees he
>>>> correctly log in as kinglsey.asiedu
>>>>
>>>>
>>>>
>>>> Problem 1: Why do we have this problem with log in where we appear as
>>>> another user, even though in “Account settings” we appear correctly… ?
>>>>
>>>> Problem 2: Why the dashboards do not upload correctly for some users,
>>>> unless a superuser first login on the same computer… ?
>>>>
>>>>
>>>>
>>>> Best
>>>>
>>>> Lise
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Dr. Lise Grout
>>>>
>>>> *Epidemiologist*
>>>>
>>>>
>>>>
>>>> *World Health Organization*
>>>>
>>>> *Department of Neglected Tropical Diseases (HTM/NTD/IDM)*
>>>> *Innovative and Intensified Disease Management Unit*
>>>> *20, Avenue Appia; CH-1211 Geneva 27*
>>>> *Tel. **+41 22 791 2341 <+41%2022%20791%2023%2041>*
>>>>
>>>> *Mobile +41 79 290 68 61 <+41%2079%20290%2068%2061>*
>>>>
>>>> *Skype: tigrouveto*
>>>>
>>>> http://www.who.int/neglected_diseases
>>>>
>>>>
>>>>
>>>>
>>>> _______________________________________________
>>>> Mailing list: https://launchpad.net/~dhis2-users
>>>> Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx
>>>> Unsubscribe : https://launchpad.net/~dhis2-users
>>>> More help   : https://help.launchpad.net/ListHelp
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> Knut Staring
>>>>
>>>> Dept. of Informatics, University of Oslo
>>>>
>>>> Norway: +4791880522 <+47%20918%2080%20522>
>>>>
>>>> Skype: knutstar
>>>>
>>>> http://dhis2.org
>>>>
>>>
>>>
>>>
>>> --
>>> Knut Staring
>>> Dept. of Informatics, University of Oslo
>>> Norway: +4791880522 <+47%20918%2080%20522>
>>> Skype: knutstar
>>> http://dhis2.org
>>>
>>> _______________________________________________
>>> Mailing list: https://launchpad.net/~dhis2-users
>>> Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx
>>> Unsubscribe : https://launchpad.net/~dhis2-users
>>> More help   : https://help.launchpad.net/ListHelp
>>>
>>>
>>
>
>
> --
> Knut Staring
> Dept. of Informatics, University of Oslo
> Norway: +4791880522 <+47%20918%2080%20522>
> Skype: knutstar
> http://dhis2.org
>