ubuntu-phone team mailing list archive

[Krzysztof Tataradziński <ktatar156@xxxxxxxxx>]

Hello,
I'm in work now and I received a call and talk about 12 minutes. Before
that I had opened only app responsible for SMS (its stay in background). in
middle of call I felt vibration, but see no notification. After call I've
put my phone in pocket. After ~ 10 minutes I've try to unblock phone by
pin. Entered three digits and touch stopped working. First restarting phone
didn't help. I need to do it couple of time to unblock phone.
I've got GPS all the time on, wifi off, bluetooth off, mobile data off.

Best regards,
Krzysztof Tataradziński
https://launchpad.net/~ktatar156

2015-09-15 1:10 GMT+02:00 Kevin Gunn <kevin.gunn@xxxxxxxxxxxxx>:

>
> Hey Krzysztof - we've been guessing based on some info that this is
> related to memory pressure. Curious if you recall what apps you had open
> when this happened ? Or roughly how many. And maybe services turned on/off
> (gps, bt, wifi etc)
>
> And curious to hear if you get these freezes "shortly" after rebooting or
> does it seem your using the phone for a while?
>
> Thanks for your help.
> Br, kg
>
>
> On Monday, September 14, 2015, Krzysztof Tataradziński <
> ktatar156@xxxxxxxxx> wrote:
>
>> Fast update.
>> 10 minutes ago I heard that I've received SMS. Button was blinking, but
>> no response, can't wake up screen, look at video
>> https://www.sendspace.com/file/35eenn
>> I had to hold power button long time to reset phone.
>>
>> 2015-09-14 22:51 GMT+02:00 Kevin Gunn <kevin.gunn@xxxxxxxxxxxxx>:
>>
>>> feel free to ping on IRC freenode in #ubuntu-mir tomorrow, European
>>> morning is fine people will be able to help, "alf" is specifically chasing
>>> this one.
>>>
>>> On Mon, Sep 14, 2015 at 2:56 PM, Krzysztof Tataradziński <
>>> ktatar156@xxxxxxxxx> wrote:
>>>
>>>> Hi Kevin,
>>>> I can help tomorrow (I'm going sleep now), but I need a step by step
>>>> what to do; if that's important I must admin I don't have Ubuntu on
>>>> desktop, but Arch.
>>>> After we find all information we need, will be possible to back into
>>>> default system packages/files/etc.? I mean without additional files that I
>>>> need install to find what that bug is about. After all I just want to have
>>>> clean system as before ;)
>>>>
>>>> Best regards,
>>>> Krzysztof Tataradziński
>>>> https://launchpad.net/~ktatar156
>>>>
>>>> 2015-09-14 21:18 GMT+02:00 Kevin Gunn <kevin.gunn@xxxxxxxxxxxxx>:
>>>>
>>>>> Hi guys - I believe we already have this bug logged.
>>>>> We are driving ourselves nuts trying to replicate. Only a couple of
>>>>> folks in the company have rarely seen.
>>>>>
>>>>> https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566
>>>>>
>>>>> Krzysztof if you are seeing this frequently we'd love some help in
>>>>> debug.
>>>>> I don't know if you'd be willing to do, but we'd like a backtrace of
>>>>> the device in the stuck state - but for the interesting bits we'd need you
>>>>> to install libc and libstdc++ dbg packages, as well as mir dbg symbols.
>>>>> There are some instructions in the bug, but i'll try to make it even more
>>>>> clear.
>>>>>
>>>>> br,kg
>>>>>
>>>>> On Mon, Sep 14, 2015 at 1:57 PM, Marco Graziotti <
>>>>> graziottimarco@xxxxxxxxx> wrote:
>>>>>
>>>>>> Try to open a new bug. Maybe other mx4 users can add more dettails.
>>>>>>
>>>>>> I don't know why this happen.
>>>>>>
>>>>>> Marco
>>>>>>
>>>>>> Il lunedì 14 settembre 2015, Krzysztof Tataradziński <
>>>>>> ktatar156@xxxxxxxxx> ha scritto:
>>>>>> > I thought that for now apps can't start with phone boot. But the
>>>>>> problem is that I use phone, in example sending SMS. Next I turn screen
>>>>>> off. 2 minutes later I turn it on again, but touch don't work.
>>>>>> > 2015-09-14 19:57 GMT+02:00 Marco Graziotti <
>>>>>> graziottimarco@xxxxxxxxx>:
>>>>>> >>
>>>>>> >> Hi,
>>>>>> >>
>>>>>> >> try to remember what kind of app have you installed before that
>>>>>> this issue happened.
>>>>>> >> Maybe this problem is caused by an app that start itself when the
>>>>>> phone boot up.
>>>>>> >>
>>>>>> >> As I say, I have two MX4 and i don't have this issue.
>>>>>> >>
>>>>>> >> Marco
>>>>>> >>
>>>>>> >>
>>>>>> >>
>>>>>> >> Il 14/09/2015 19:53, Krzysztof Tataradziński ha scritto:
>>>>>> >>
>>>>>> >> Hi Marco,
>>>>>> >> Yes, two days ago I done factory reset and today I find that bug
>>>>>> again. From Google+ I saw that also Turan Mahmudov is having that issue.
>>>>>> >> Best regards,
>>>>>> >> Krzysztof Tataradziński
>>>>>> >> https://launchpad.net/~ktatar156
>>>>>> >> 2015-09-14 19:41 GMT+02:00 Marco Graziotti <
>>>>>> graziottimarco@xxxxxxxxx>:
>>>>>> >>>
>>>>>> >>> Hi Krzysztof,
>>>>>> >>>
>>>>>> >>> In my house I have two Meizu MX4 with OTA-6 installed (Arale r4),
>>>>>> and i don't have this issue.
>>>>>> >>> You tried with a "factory reset"?
>>>>>> >>>
>>>>>> >>> Best regards,
>>>>>> >>>
>>>>>> >>> Marco Graziotti
>>>>>> >>>
>>>>>> >>>
>>>>>> >>> Il 14/09/2015 19:23, Krzysztof Tataradziński ha scritto:
>>>>>> >>>
>>>>>> >>> Hello,
>>>>>> >>> Since OTA-6 I'm facing strange issues.
>>>>>> >>> Sometimes my phone is turning off automatically (don't know when,
>>>>>> I saw that when I take it from my pocket) and sometimes touch don't work
>>>>>> (need to restart phone to get it working again). Could someone help me?
>>>>>> >>> Is that a known bug? If yes, when we can expect some hotfix (I
>>>>>> think this is so important that it should be repaired before OTA-7)
>>>>>> >>>
>>>>>> https://plus.google.com/+KrzysztofTataradzi%C5%84ski/posts/7RdgFYtZ5sh
>>>>>> >>>
>>>>>> >>> Best regards,
>>>>>> >>> Krzysztof Tataradziński
>>>>>> >>> https://launchpad.net/~ktatar156
>>>>>> >>>
>>>>>> >>>
>>>>>> >>>
>>>>>> >>
>>>>>> >>
>>>>>> >
>>>>>> >
>>>>>>
>>>>>> --
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>>>>>> Post to     : ubuntu-phone@xxxxxxxxxxxxxxxxxxx
>>>>>> Unsubscribe : https://launchpad.net/~ubuntu-phone
>>>>>> More help   : https://help.launchpad.net/ListHelp
>>>>>>
>>>>>>
>>>>>
>>>>
>>>
>>