ubuntu-phone team mailing list archive

[Julia Palandri <julia.palandri@xxxxxxxxxxxxx>]

I yesterday had some interesting behavior, possibly related to this. I was
turning up my phone, and it never finished to completely show the screen
with the infographics. (it did boot, though). The infographics showed 5
points (instead of the whole 'month'), and it was impossible to unlock.
Should I just add to the same bug? open a new one? any info that could
help? Thanks,

On Tue, Sep 15, 2015 at 10:30 AM, Krzysztof Tataradziński <
ktatar156@xxxxxxxxx> wrote:

> Hello,
> I'm in work now and I received a call and talk about 12 minutes. Before
> that I had opened only app responsible for SMS (its stay in background). in
> middle of call I felt vibration, but see no notification. After call I've
> put my phone in pocket. After ~ 10 minutes I've try to unblock phone by
> pin. Entered three digits and touch stopped working. First restarting phone
> didn't help. I need to do it couple of time to unblock phone.
> I've got GPS all the time on, wifi off, bluetooth off, mobile data off.
>
> Best regards,
> Krzysztof Tataradziński
> https://launchpad.net/~ktatar156
>
> 2015-09-15 1:10 GMT+02:00 Kevin Gunn <kevin.gunn@xxxxxxxxxxxxx>:
>
>>
>> Hey Krzysztof - we've been guessing based on some info that this is
>> related to memory pressure. Curious if you recall what apps you had open
>> when this happened ? Or roughly how many. And maybe services turned on/off
>> (gps, bt, wifi etc)
>>
>> And curious to hear if you get these freezes "shortly" after rebooting or
>> does it seem your using the phone for a while?
>>
>> Thanks for your help.
>> Br, kg
>>
>>
>> On Monday, September 14, 2015, Krzysztof Tataradziński <
>> ktatar156@xxxxxxxxx> wrote:
>>
>>> Fast update.
>>> 10 minutes ago I heard that I've received SMS. Button was blinking, but
>>> no response, can't wake up screen, look at video
>>> https://www.sendspace.com/file/35eenn
>>> I had to hold power button long time to reset phone.
>>>
>>> 2015-09-14 22:51 GMT+02:00 Kevin Gunn <kevin.gunn@xxxxxxxxxxxxx>:
>>>
>>>> feel free to ping on IRC freenode in #ubuntu-mir tomorrow, European
>>>> morning is fine people will be able to help, "alf" is specifically chasing
>>>> this one.
>>>>
>>>> On Mon, Sep 14, 2015 at 2:56 PM, Krzysztof Tataradziński <
>>>> ktatar156@xxxxxxxxx> wrote:
>>>>
>>>>> Hi Kevin,
>>>>> I can help tomorrow (I'm going sleep now), but I need a step by step
>>>>> what to do; if that's important I must admin I don't have Ubuntu on
>>>>> desktop, but Arch.
>>>>> After we find all information we need, will be possible to back into
>>>>> default system packages/files/etc.? I mean without additional files that I
>>>>> need install to find what that bug is about. After all I just want to have
>>>>> clean system as before ;)
>>>>>
>>>>> Best regards,
>>>>> Krzysztof Tataradziński
>>>>> https://launchpad.net/~ktatar156
>>>>>
>>>>> 2015-09-14 21:18 GMT+02:00 Kevin Gunn <kevin.gunn@xxxxxxxxxxxxx>:
>>>>>
>>>>>> Hi guys - I believe we already have this bug logged.
>>>>>> We are driving ourselves nuts trying to replicate. Only a couple of
>>>>>> folks in the company have rarely seen.
>>>>>>
>>>>>> https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566
>>>>>>
>>>>>> Krzysztof if you are seeing this frequently we'd love some help in
>>>>>> debug.
>>>>>> I don't know if you'd be willing to do, but we'd like a backtrace of
>>>>>> the device in the stuck state - but for the interesting bits we'd need you
>>>>>> to install libc and libstdc++ dbg packages, as well as mir dbg symbols.
>>>>>> There are some instructions in the bug, but i'll try to make it even more
>>>>>> clear.
>>>>>>
>>>>>> br,kg
>>>>>>
>>>>>> On Mon, Sep 14, 2015 at 1:57 PM, Marco Graziotti <
>>>>>> graziottimarco@xxxxxxxxx> wrote:
>>>>>>
>>>>>>> Try to open a new bug. Maybe other mx4 users can add more dettails.
>>>>>>>
>>>>>>> I don't know why this happen.
>>>>>>>
>>>>>>> Marco
>>>>>>>
>>>>>>> Il lunedì 14 settembre 2015, Krzysztof Tataradziński <
>>>>>>> ktatar156@xxxxxxxxx> ha scritto:
>>>>>>> > I thought that for now apps can't start with phone boot. But the
>>>>>>> problem is that I use phone, in example sending SMS. Next I turn screen
>>>>>>> off. 2 minutes later I turn it on again, but touch don't work.
>>>>>>> > 2015-09-14 19:57 GMT+02:00 Marco Graziotti <
>>>>>>> graziottimarco@xxxxxxxxx>:
>>>>>>> >>
>>>>>>> >> Hi,
>>>>>>> >>
>>>>>>> >> try to remember what kind of app have you installed before that
>>>>>>> this issue happened.
>>>>>>> >> Maybe this problem is caused by an app that start itself when the
>>>>>>> phone boot up.
>>>>>>> >>
>>>>>>> >> As I say, I have two MX4 and i don't have this issue.
>>>>>>> >>
>>>>>>> >> Marco
>>>>>>> >>
>>>>>>> >>
>>>>>>> >>
>>>>>>> >> Il 14/09/2015 19:53, Krzysztof Tataradziński ha scritto:
>>>>>>> >>
>>>>>>> >> Hi Marco,
>>>>>>> >> Yes, two days ago I done factory reset and today I find that bug
>>>>>>> again. From Google+ I saw that also Turan Mahmudov is having that issue.
>>>>>>> >> Best regards,
>>>>>>> >> Krzysztof Tataradziński
>>>>>>> >> https://launchpad.net/~ktatar156
>>>>>>> >> 2015-09-14 19:41 GMT+02:00 Marco Graziotti <
>>>>>>> graziottimarco@xxxxxxxxx>:
>>>>>>> >>>
>>>>>>> >>> Hi Krzysztof,
>>>>>>> >>>
>>>>>>> >>> In my house I have two Meizu MX4 with OTA-6 installed (Arale
>>>>>>> r4), and i don't have this issue.
>>>>>>> >>> You tried with a "factory reset"?
>>>>>>> >>>
>>>>>>> >>> Best regards,
>>>>>>> >>>
>>>>>>> >>> Marco Graziotti
>>>>>>> >>>
>>>>>>> >>>
>>>>>>> >>> Il 14/09/2015 19:23, Krzysztof Tataradziński ha scritto:
>>>>>>> >>>
>>>>>>> >>> Hello,
>>>>>>> >>> Since OTA-6 I'm facing strange issues.
>>>>>>> >>> Sometimes my phone is turning off automatically (don't know
>>>>>>> when, I saw that when I take it from my pocket) and sometimes touch don't
>>>>>>> work (need to restart phone to get it working again). Could someone help
>>>>>>> me?
>>>>>>> >>> Is that a known bug? If yes, when we can expect some hotfix (I
>>>>>>> think this is so important that it should be repaired before OTA-7)
>>>>>>> >>>
>>>>>>> https://plus.google.com/+KrzysztofTataradzi%C5%84ski/posts/7RdgFYtZ5sh
>>>>>>> >>>
>>>>>>> >>> Best regards,
>>>>>>> >>> Krzysztof Tataradziński
>>>>>>> >>> https://launchpad.net/~ktatar156
>>>>>>> >>>
>>>>>>> >>>
>>>>>>> >>>
>>>>>>> >>
>>>>>>> >>
>>>>>>> >
>>>>>>> >
>>>>>>>
>>>>>>> --
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>>>>>>> Post to     : ubuntu-phone@xxxxxxxxxxxxxxxxxxx
>>>>>>> Unsubscribe : https://launchpad.net/~ubuntu-phone
>>>>>>> More help   : https://help.launchpad.net/ListHelp
>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>
>>>
>
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-- 

Julia