ubuntu-phone team mailing list archive

["\"@j\"@y" <aj4k5@xxxxxxxxxxxxxx>]

Dear Tony

The device has not been flashed, it was restored to factory settings 
using the Settings menu.
I do not know if syslog was existing earlier

Ran the Command

# chgrp syslog /var/log

...and rebooted.

..and I can see the syslog file at /var/log.

Thanks for your help
Regards

On Tuesday 22 September 2015 01:28 AM, Tony Espy wrote:
> On 09/18/2015 05:04 PM, "@j"@y wrote:
> > Dear Tony
> >
> > I shall try with another SIM(service provider) and provide the feedback.
> >
> > There is no syslog present in /var/log even after restarting number of
> > times.
>
> Have you flashed your phone, or made it writable since you first 
> received it?
>
> There's currently a bug that can cause the group permissions of 
> /var/log to get corrupted, preventing syslog from being created. That 
> said, this has only been seen on devices that are repeatedly flashed.  
> It hasn't yet been seen on a factory device.
>
> To fix, you need run the following command as root on the phone:
>
> # chgrp syslog /var/log
>
> ...and reboot.
>
> Regards,
> /tony