ubuntu-phone team mailing list archive

[Alexander <alexanderkinne@xxxxxxxxx>]

HELP NEEDED!!!! Please read below where it says ANYBODY, if you are so 
inclined. Thank you.

On 22.06.2016 21:33, Sigvard Lyth wrote:
> Hi Alexander.
>
> Are you using a file manager app to look for them? Because files 
> beginning with a . are hidden. So you need to turn that on to see 
> them. I can't find a way to do that right now. :-(
SSH via Terminal... Using Linux private and professional since 2006. The 
directories are not there and manually creating the two directories 
mentioned does NOT do the trick - unfortunately. I need something to put 
in there perhaps? I don't know how the directories went away but they 
are gone! It must be a bug but I cant find any relating. Will you help 
me futher investigate? A phone without being able to listen to music 
suxx bad - it is what i have been using it for mostly.
> But use the Go to function in the right upper menu, and go to 
> '/home/phablet/.config/' and maneuver regularly from there.

Thank you for your idea but it does not help me. Can you or ANYBODY send 
me your files from the "~/.config/com.ubuntu.music/" directory? And 
perhaps also from "~/.local/share/com.ubuntu.music/" ?

Thak you so much! It would help me to move forward.

Alexander


> Good luck!
>
>
> Den ons. 22. jun. 2016, 15.47 skrev Alexander 
> <alexanderkinne@xxxxxxxxx <mailto:alexanderkinne@xxxxxxxxx>>:
>
>     The directories you mentioned do not exist on my phone?!? I
>     uninstalled the app and installed it again. Same issue and the
>     directories still don't exist. Perhaps somehow they went away and
>     the app does not check on first run because it comes installed as
>     default?
>
>     How can I manually create those directories and put into them what
>     the app expects to be starting? Can somebody with a Aquaris 5 just
>     send me the contents of those two directories from his phone so i
>     can see what happens? Seems the way forward or are there other ideas?
>
>     Cheers Alexander
>
>
>     On 22.06.2016 14:06, Andrew Hayzen wrote:
> >     Hi Alexander,
> >
> >     Firstly I'm sorry to hear that you are having this bad experience
> >     and hope we can resolve the issue.
> >
> >     The locations that the music app stores configuration files are
> >     as follows:
> >     ~/.config/com.ubuntu.music/          (for general settings)
> >     ~/.local/share/com.ubuntu.music/   (for databases of your playlists)
> >
> >     This issue could be due to a stale lock file bug [0], I would be
> >     interested to know if there are any files ending .lock in those
> >     directories (if there are try deleting just the .lock files and
> >     relaunching the app).
> >
> >     Otherwise try deleting all the files in the directories to see if
> >     the app launches correctly (in this case it might be useful to
> >     take a copy of the files so we can debug later).
> >
> >     Let me know if you need additional help removing the relevant files.
> >
> >     Thanks,
> >
> >     Andrew
> >
> >     0 -
> >     https://bugs.launchpad.net/canonical-devices-system-image/+bug/1576989
> >
> >     On 22 June 2016 at 12:26, Alexander <alexanderkinne@xxxxxxxxx
> >     <mailto:alexanderkinne@xxxxxxxxx>> wrote:
> >
> >         Hello folks!
> >
> >         The Music App refuses to start past the load screen and just
> >         shuts down. Aquaris E5, OTA 11.
> >
> >         I would like to try and delete all its settings and files and
> >         have it re-initialise to see if it helps, but I can't seem to
> >         find all the files.
> >
> >         Can somebody please point me in the right direction?
> >
> >         Cheers,
> >
> >         Alexander
> >
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