ubuntu-phone team mailing list archive

[Andrea Bernabei <andrea.bernabei@xxxxxxxxxxxxx>]

On Thu, Jun 23, 2016 at 12:49 PM, Alexander <alexanderkinne@xxxxxxxxx>
wrote:

> HELP NEEDED!!!! Please read below where it says ANYBODY, if you are so
> inclined. Thank you.
>
>
HI Alex,

can you show the ouput of "ls -al /home/phablet/.config" please?


> On 22.06.2016 21:33, Sigvard Lyth wrote:
>
> Hi Alexander.
>
> Are you using a file manager app to look for them? Because files beginning
> with a . are hidden. So you need to turn that on to see them. I can't find
> a way to do that right now. :-(
>
> SSH via Terminal... Using Linux private and professional since 2006. The
> directories are not there and manually creating the two directories
> mentioned does NOT do the trick - unfortunately. I need something to put in
> there perhaps? I don't know how the directories went away but they are
> gone! It must be a bug but I cant find any relating. Will you help me
> futher investigate? A phone without being able to listen to music suxx bad
> - it is what i have been using it for mostly.
>
> But use the Go to function in the right upper menu, and go to
> '/home/phablet/.config/' and maneuver regularly from there.
>
>
> Thank you for your idea but it does not help me. Can you or ANYBODY send
> me your files from the "~/.config/com.ubuntu.music/"  directory? And
> perhaps also from "~/.local/share/com.ubuntu.music/" ?
>
> Thak you so much! It would help me to move forward.
>
> Alexander
>
>
>
> Good luck!
>
> Den ons. 22. jun. 2016, 15.47 skrev Alexander <alexanderkinne@xxxxxxxxx>:
>
>> The directories you mentioned do not exist on my phone?!? I uninstalled
>> the app and installed it again. Same issue and the directories still don't
>> exist. Perhaps somehow they went away and the app does not check on first
>> run because it comes installed as default?
>>
>> How can I manually create those directories and put into them what the
>> app expects to be starting? Can somebody with a Aquaris 5 just send me the
>> contents of those two directories from his phone so i can see what happens?
>> Seems the way forward or are there other ideas?
>>
>> Cheers Alexander
>>
>>
>> On 22.06.2016 14:06, Andrew Hayzen wrote:
>>
>> Hi Alexander,
>>
>> Firstly I'm sorry to hear that you are having this bad experience and
>> hope we can resolve the issue.
>>
>> The locations that the music app stores configuration files are as
>> follows:
>> ~/.config/com.ubuntu.music/          (for general settings)
>> ~/.local/share/com.ubuntu.music/   (for databases of your playlists)
>>
>> This issue could be due to a stale lock file bug [0], I would be
>> interested to know if there are any files ending .lock in those directories
>> (if there are try deleting just the .lock files and relaunching the app).
>>
>> Otherwise try deleting all the files in the directories to see if the app
>> launches correctly (in this case it might be useful to take a copy of the
>> files so we can debug later).
>>
>> Let me know if you need additional help removing the relevant files.
>>
>> Thanks,
>>
>> Andrew
>>
>> 0 -
>> https://bugs.launchpad.net/canonical-devices-system-image/+bug/1576989
>>
>> On 22 June 2016 at 12:26, Alexander < <alexanderkinne@xxxxxxxxx>
>> alexanderkinne@xxxxxxxxx> wrote:
>>
>>> Hello folks!
>>>
>>> The Music App refuses to start past the load screen and just shuts down.
>>> Aquaris E5, OTA 11.
>>>
>>> I would like to try and delete all its settings and files and have it
>>> re-initialise to see if it helps, but I can't seem to find all the files.
>>>
>>> Can somebody please point me in the right direction?
>>>
>>> Cheers,
>>>
>>> Alexander
>>>
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>>
>>
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>
>
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