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Re: Music app refuses to start

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Thank you so much Konrad! And also thanks again to the other people. You are brilliant!
I finally got around to trying out to get it running again with your help. Unfortunatly trying is what it was. 

One of the things i tried is toggling the firstRun switch. But to no avail.
Anybody who has another idea for me to try, before I have to go through resetting or even re-flashing my phone? I am willing to coperate! =) 

Alexander

On 23.06.2016 14:00, Konrad Hofer wrote:

here it is:

less ~/.config/com.ubuntu.music/com.ubuntu.music.conf
[PlayerSettings]
repeat=false
shuffle=false

[StartupSettings]
firstRun=false
queueIndex=5
tabIndex=2

less
~/.local/share/com.ubuntu.music/Databases/2be3974e34f63282a99a37e9e2077ee4.ini

[General]
Description=StorageDatabase
Driver=QSQLITE
EstimatedSize=1000000
Name=music-app-playlists
Version=1.0

On 23/06/16 13:49, Alexander wrote:

HELP NEEDED!!!! Please read below where it says ANYBODY, if you are
so inclined. Thank you.

On 22.06.2016 21:33, Sigvard Lyth wrote:

Hi Alexander.

Are you using a file manager app to look for them? Because files
beginning with a . are hidden. So you need to turn that on to see
them. I can't find a way to do that right now. :-(


SSH via Terminal... Using Linux private and professional since 2006.
The directories are not there and manually creating the two
directories mentioned does NOT do the trick - unfortunately. I need
something to put in there perhaps? I don't know how the directories
went away but they are gone! It must be a bug but I cant find any
relating. Will you help me futher investigate? A phone without being
able to listen to music suxx bad - it is what i have been using it
for mostly.

But use the Go to function in the right upper menu, and go to
'/home/phablet/.config/' and maneuver regularly from there.


Thank you for your idea but it does not help me. Can you or ANYBODY
send me your files from the "~/.config/com.ubuntu.music/"
directory? And perhaps also from "~/.local/share/com.ubuntu.music/" ?

Thak you so much! It would help me to move forward.

Alexander



Good luck!


Den ons. 22. jun. 2016, 15.47 skrev Alexander
<alexanderkinne@xxxxxxxxx <mailto:alexanderkinne@xxxxxxxxx>>:

     The directories you mentioned do not exist on my phone?!? I
     uninstalled the app and installed it again. Same issue and the
     directories still don't exist. Perhaps somehow they went away
     and the app does not check on first run because it comes
     installed as default?

     How can I manually create those directories and put into them
     what the app expects to be starting? Can somebody with a
     Aquaris 5 just send me the contents of those two directories
     from his phone so i can see what happens? Seems the way
     forward or are there other ideas?

     Cheers Alexander


     On 22.06.2016 14:06, Andrew Hayzen wrote:

     Hi Alexander,

     Firstly I'm sorry to hear that you are having this bad
     experience and hope we can resolve the issue.

     The locations that the music app stores configuration files
     are as follows:
     ~/.config/com.ubuntu.music/          (for general settings)
     ~/.local/share/com.ubuntu.music/   (for databases of your
     playlists)

     This issue could be due to a stale lock file bug [0], I would
     be interested to know if there are any files ending .lock in
     those directories (if there are try deleting just the .lock
     files and relaunching the app).

     Otherwise try deleting all the files in the directories to
     see if the app launches correctly (in this case it might be
     useful to take a copy of the files so we can debug later).

     Let me know if you need additional help removing the relevant
     files.

     Thanks,

     Andrew

     0 -
     https://bugs.launchpad.net/canonical-devices-system-image/+bug/1576989

     On 22 June 2016 at 12:26, Alexander
     <<mailto:alexanderkinne@xxxxxxxxx>alexanderkinne@xxxxxxxxx>
     wrote:

         Hello folks!

         The Music App refuses to start past the load screen and
         just shuts down. Aquaris E5, OTA 11.

         I would like to try and delete all its settings and files
         and have it re-initialise to see if it helps, but I can't
         seem to find all the files.

         Can somebody please point me in the right direction?

         Cheers,

         Alexander

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