dhis2-users team mailing list archive

[GROUT, Lise <groutl@xxxxxxx>]

I have created another JIRA issue specifically for the dashboard issue: https://jira.dhis2.org/browse/DHIS2-2144
 
The other big issue we have with log in has been reported by Ramon ealier: DHIS2-2102
 
Thanks in advance for treating these issues. 
 
Lise
 
From: Ramón José Jiménez Pomareta [mailto:dhis2@xxxxxxxxxxx] 
Sent: 05 September 2017 12:42
To: Knut Staring
Cc: Ramón José Jiménez Pomareta; GROUT, Lise; dhis1-users; RAMON JOSE JIMENEZ POMARETA
Subject: Re: [Dhis2-users] Issues with log in and dashboard loading
 
I don't know if they are related.
 

They are related when the problem 2 appears and, from the same computer, we log-in and log-out with another account which provokes the problem 1 and solves for a while, in that computer, the problem 2.

 
2017-09-05 12:26 GMT+02:00 Knut Staring <knutst@xxxxxxxxx>:
Ok, right - though they seem related and might be rooted in the same bug? 
 

 
On Tue, Sep 5, 2017 at 12:22 PM, Ramón José Jiménez Pomareta <dhis2@xxxxxxxxxxx> wrote:
Hello ! 
 

Thank you for your answer,

 

Notice there are two different problems (Problem 1 --already in JIRA-- and Problem2 in Lise's mail).

 

Ramon.

 
2017-09-05 12:01 GMT+02:00 Knut Staring <knutst@xxxxxxxxx>:
Linking this thread to the earlier started by Ramon and the JIRA issue he created:
 
https://lists.launchpad.net/dhis2-devs/msg50012.html

https://jira.dhis2.org/browse/DHIS2-2102Knut
 
On Tue, Sep 5, 2017 at 11:50 AM, GROUT, Lise <groutl@xxxxxxx> wrote:
2.27
 
From: Knut Staring [mailto:knutst@xxxxxxxxx] 
Sent: 05 September 2017 11:49
To: GROUT, Lise
Cc: dhis1-users; RAMON JOSE JIMENEZ POMARETA
Subject: Re: [Dhis2-users] Issues with log in and dashboard loading
 
There were similar complaints on the list recently. What version of DHIS2?
 

Knut

 
On Tue, Sep 5, 2017 at 11:42 AM, GROUT, Lise <groutl@xxxxxxx> wrote:
Dear all, 
 
We are having two important issues: Problem 1 with log in / Problem 2 with dashboard. 
 
Please find below and attached more details on our problems. Has anyone experienced this before?
 
-        Screen1: Log in with the credentials of Kingsley Asiedu, who should appear as KA and see 3 dashboards. 
o   Problem 1: He appears as SJ (who is another user)
o   Problem 2: He sees the dashboard but
§  Not all the widgets appear
§  The widgets are blank and are not loaded
-        Screen2: Log in with the credentials of Lise Grout, who is superuser, should appear as LG and see all dashboards.
o   Problem 1: She still appears as SJ
o   Problem 2: She sees all dashboards which are loading correctly ༯span> No problem
-        Screen3: If she goes to “Account settings”, she sees she correctly log in as lise.grout
o   Problem 1: Despite appearing weirdly, the username is rightly lise.grout
-        Screen4: Second log in with the credentials of Kingsley Asiedu (first user)
o   Problem 1: He still appears as SJ
o   Problem 2: He now can see all the 3 dashboards loading correctly
-        Screen5: If he goes to “Account settings”, he sees he correctly log in as kinglsey.asiedu
 
Problem 1: Why do we have this problem with log in where we appear as another user, even though in “Account settings” we appear correctly… ?
Problem 2: Why the dashboards do not upload correctly for some users, unless a superuser first login on the same computer… ?
 
Best
Lise
 
 
Dr. Lise Grout
Epidemiologist
 
World Health Organization
Department of Neglected Tropical Diseases (HTM/NTD/IDM)
Innovative and Intensified Disease Management Unit
20, Avenue Appia; CH-1211 Geneva 27
Tel. +41 22 791 2341
Mobile +41 79 290 68 61
Skype: tigrouveto
http://www.who.int/neglected_diseases
 


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-- 
Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org 




 

-- 
Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org 


_______________________________________________
Mailing list: https://launchpad.net/~dhis2-users
Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx
Unsubscribe : https://launchpad.net/~dhis2-users
More help   : https://help.launchpad.net/ListHelp

 




 

-- 
Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org