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Re: Noob Guidance Requested: Vostro 3400

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So whose fault is it that these things are not fully supported in any Linux?
Ours! Why? Because we are not making ourselves heard at the right places.
When talking about linux and support everyone is going directly to free mailing lists and web forums. Instead everyone should use their equipment manufacturers help desk, support chat etc. They are all free, at least while you have your warranty. Ask for chat and when they will not be able to fix it, file a complaint. Phone them again a week after and see if they have a solution in the meanwhile. Do it again, the week after that. You won't get a solution. But if you do that for 50 weeks and if 1000 other people do this every week they will have on-record 50000 unsolved complaints. I bet that at least someone will get worried.
And if the support tells you to use Windows, tell them this: "I was forced to pay for the Windows 7 that I have on my PC and that I don't use and that I don't even like. Unfortunately none of the dealers selling your products offered this laptop without Windows. I will scrap the windows stickers and licence from the laptop and send them back to you for free just give me the address. I do not need a refund, you can give the windows 7 that I paid for to someone else for free, I do not want it. You can even sell it twice - I do not care :)" 

On 03/02/2011 08:41 PM, Joaquín Ignacio Aramendía wrote:

Same her. I got a Dell Vostro 3500 in December 2010 and comes with this
Optimus tech that i can't bypass. I'm having a hot heavy expensive brick
that only works in W$7 (and only in W$7). but i disagree with you Erik.
You should not turn user away from Ubuntu, you should turn users away
from Optimus tech. If nVidia is not supporting it's own hardware
configurations in other thing than Micro$oft, screw them and MS, not
Ubuntu.

El mié, 02-03-2011 a las 11:05 -0800, Erik Pettersen escribió:

Thanks Peter,

While I have your ear, can you nudge whoever manages the list
maintained at http://www.ubuntu.com/certification/make/Dell    to
remove (or add a disclaimer) for Vostro 3400 (and probably other
Vostro 3xxx models) from the official certified list?

I purchased the 3400 thinking I'd have a near seamless experience
because it was certified to work with ubuntu 10.10.  I recognize that
between the initial certification and when I bought the laptop Dell
changed to this new hybrid / optimus approach without changing model
numbers, and that is of course out of canonicals/ubuntu's control...
BUT if we could at least update the certified list or include more
data (date certified/specs/etc) it might save some people from a bad
experience like mine that turns them off from ubuntu.

Thanks!

Erik

On Wed, Mar 2, 2011 at 2:54 AM, Peter Goodall
<peter.goodall@xxxxxxxxxxxxx>  wrote:
         On Tue, Mar 1, 2011 at 6:44 PM, Erik Pettersen
         <pettersen@xxxxxxxxx>  wrote:
         >  Thanks Charles,
         >
         >  This *almost* worked.  I blacklisted the nvidia driver, and
         did the acpi
         >  shut off thing...  The only way I can boot to desktop is to
         launch recovery
         >  and select the limited graphics X option.  Then it "works"
         fine... but it's
         >  less than optimal video performance.  I'm not looking to
         game or even turn
         >  on any fancy desktop effects, just want my productivity apps
         to render
         >  correctly and do monitor spanning.
         >
         >  Is there any hope/benefit in the upcoming sandy bridge
         support in natty
         >  narwhal alpha builds?  Alpha 3 is going to be released in a
         few days.
         >


         Sandy Bridge is already supported in Natty as of Alpha 2.
          Though
         there are some issues with graphics, I believe it is only
         under
         certain circumstances that most users won't experience.  See
         http://askubuntu.com/questions/22237/when-will-we-get-sandy-bridge-support.

         I would wait for Alpha 3 if I were you just to ensure you get
         all the
         fixes since Alpha 2.  I've been using 11.04 since before Alpha
         1 and
         it keeps getting better.

         - Pete

         >
         >  On Sun, Feb 27, 2011 at 9:21 AM, charles
         <aquasync@xxxxxxxxx>  wrote:
         >>
         >>  You could try blacklisting the nvidia modules:
         >>
         >>  $ cat /etc/modprobe.d/blacklist-nvidia.conf
         >>  blacklist nouveau
         >>  blacklist nvidia
         >>
         >>  Then I think you need to update the initramfs:
         >>
         >>  $ update-initramfs -u
         >>
         >>  HTH,
         >>
         >>  Charles
         >>
         >


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         >




         --
         Peter Goodall<peter.goodall@xxxxxxxxxxxxx>
         Product Manager, Product Strategy
         office: +44 (0) 207 630 2467

         Canonical  | http://canonical.com/
         Ubuntu     | http://ubuntu.com/

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