ubuntu-phone team mailing list archive

[Robert Park <robert.park@xxxxxxxxxxxxx>]

Ok, just went live with a fix that causes bileto to clear the form and
jump to the new request upon successful creation. Let me know if
that's working for you.

I've just realized that bileto doesn't give any immediate feedback
upon clicking the button. I don't think it's a huge issue because the
API seems to me to return quickly enough. But if you guys are finding
it feels a bit unresponsive I can try adding a little spinner or
greying out the button after clicking it or something.

On Mon, Aug 31, 2015 at 1:57 AM, Alfonso Sanchez-Beato
<alfonso.sanchez-beato@xxxxxxxxxxxxx> wrote:
>
>
> On Mon, Aug 31, 2015 at 10:53 AM, Michael Zanetti
> <michael.zanetti@xxxxxxxxxxxxx> wrote:
>>
>> +1 for jumping to the new request
>
>
> +1 too
>
>>
>>
>> On 31.08.2015 10:51, Robert Park wrote:
>> > Hmmmmmmm i remember writing code that made the form clear but it must
>> > not be getting called for some reason.
>> >
>> > How about this: i make the form clear and also redirect to the permalink
>> > page so you only see the new ticket. Is that a good idea? Or will people
>> > prefer to stay on the same page even if it means the new ticket
>> > potentially not being visible?
>> >
>> > Another option: dialogue box indicating successful ticket creation.
>> >
>> > Let me know what you prefer and I'll implement it on my Monday morning
>> > (us west).
>> >
>> > On Aug 31, 2015 1:33 AM, "Alfonso Sanchez-Beato"
>> > <alfonso.sanchez-beato@xxxxxxxxxxxxx
>> > <mailto:alfonso.sanchez-beato@xxxxxxxxxxxxx>> wrote:
>> >
>> >
>> >
>> >     On Mon, Aug 31, 2015 at 10:21 AM, Michael Zanetti
>> >     <michael.zanetti@xxxxxxxxxxxxx
>> >     <mailto:michael.zanetti@xxxxxxxxxxxxx>> wrote:
>> >
>> >         So right now for example I was on the "Mine" page. The newly
>> > created
>> >         request appeared on the bottom of the list. But even if it
>> >         appears as
>> >         the first entry, I would expect the form that I just filled in
>> > to do
>> >         something visually (clearing the fields, add a green highlight
>> >         like LP
>> >         does or something) to give some feedback that the button press
>> > was
>> >         successfull.
>> >
>> >
>> >     I experienced the same issue: I did not notice that the request had
>> >     been added to the top and clicked again. Clearing the fields or some
>> >     additional feedback as mzanetti suggest would help.
>> >
>> >
>> >
>> >         On 31.08.2015 10 <tel:31.08.2015%2010>:12, Robert Park wrote:
>> >         > Hmmmmmmm, so you were on a page that hid the new request? If
>> > you're on
>> >         > the front page the new request would appear at the top of the
>> > list.
>> >         >
>> >         > On Aug 31, 2015 12:42 AM, "Michael Zanetti"
>> >         > <michael.zanetti@xxxxxxxxxxxxx
>> >         <mailto:michael.zanetti@xxxxxxxxxxxxx>
>> >         <mailto:michael.zanetti@xxxxxxxxxxxxx
>> >         <mailto:michael.zanetti@xxxxxxxxxxxxx>>>
>> >         > wrote:
>> >         >
>> >         >     Hi,
>> >         >
>> >         >     yes, when you click the "Create new request" button, it
>> > does create a
>> >         >     new row, but it doesn't clear the input fields, or gives
>> > any other
>> >         >     visual clue that it has happened. This caused me to hit
>> > that button
>> >         >     mulitiple times too until I realized I created multiple
>> > requests
>> >         >     with that.
>> >         >
>> >         >     Cheers,
>> >         >     Michael
>> >         >
>> >         >     On 31.08.2015 09 <tel:31.08.2015%2009>
>> > <tel:31.08.2015%2009>:27,
>> >         Robert Park wrote:
>> >         >     > Hi everybody, I just glanced over the abandoned requests
>> > page today:
>> >         >     >
>> >         >     >
>> > https://requests.ci-train.ubuntu.com/#/tickets?status=Abandoned
>> >         >     >
>> >         >     > And I'm seeing lots of groups of 3 or 4 near-identical
>> > (or totally
>> >         >     > identical) requests that are all abandoned.
>> >         >     >
>> >         >     > Is something going wrong that's causing people to create
>> > multiple
>> >         >     > requests by mistake? Can somebody fill me in on what led
>> > to this
>> >         >     > situation so I can prevent it from happening again?
>> >         >     >
>> >         >     > Thanks!
>> >         >     >
>> >         >
>> >         >
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