ubuntu-phone team mailing list archive
-
ubuntu-phone team
-
Mailing list archive
-
Message #15306
Re: Problems with duplicated Abandoned requests?
Thanks robru, I've done the same thing as Alfonso and Michael and these
changes will be greatly appreciated.
On Mon, Aug 31, 2015 at 12:53 PM, Robert Park <robert.park@xxxxxxxxxxxxx>
wrote:
> Ok, just went live with a fix that causes bileto to clear the form and
> jump to the new request upon successful creation. Let me know if
> that's working for you.
>
> I've just realized that bileto doesn't give any immediate feedback
> upon clicking the button. I don't think it's a huge issue because the
> API seems to me to return quickly enough. But if you guys are finding
> it feels a bit unresponsive I can try adding a little spinner or
> greying out the button after clicking it or something.
>
> On Mon, Aug 31, 2015 at 1:57 AM, Alfonso Sanchez-Beato
> <alfonso.sanchez-beato@xxxxxxxxxxxxx> wrote:
> >
> >
> > On Mon, Aug 31, 2015 at 10:53 AM, Michael Zanetti
> > <michael.zanetti@xxxxxxxxxxxxx> wrote:
> >>
> >> +1 for jumping to the new request
> >
> >
> > +1 too
> >
> >>
> >>
> >> On 31.08.2015 10:51, Robert Park wrote:
> >> > Hmmmmmmm i remember writing code that made the form clear but it must
> >> > not be getting called for some reason.
> >> >
> >> > How about this: i make the form clear and also redirect to the
> permalink
> >> > page so you only see the new ticket. Is that a good idea? Or will
> people
> >> > prefer to stay on the same page even if it means the new ticket
> >> > potentially not being visible?
> >> >
> >> > Another option: dialogue box indicating successful ticket creation.
> >> >
> >> > Let me know what you prefer and I'll implement it on my Monday morning
> >> > (us west).
> >> >
> >> > On Aug 31, 2015 1:33 AM, "Alfonso Sanchez-Beato"
> >> > <alfonso.sanchez-beato@xxxxxxxxxxxxx
> >> > <mailto:alfonso.sanchez-beato@xxxxxxxxxxxxx>> wrote:
> >> >
> >> >
> >> >
> >> > On Mon, Aug 31, 2015 at 10:21 AM, Michael Zanetti
> >> > <michael.zanetti@xxxxxxxxxxxxx
> >> > <mailto:michael.zanetti@xxxxxxxxxxxxx>> wrote:
> >> >
> >> > So right now for example I was on the "Mine" page. The newly
> >> > created
> >> > request appeared on the bottom of the list. But even if it
> >> > appears as
> >> > the first entry, I would expect the form that I just filled in
> >> > to do
> >> > something visually (clearing the fields, add a green highlight
> >> > like LP
> >> > does or something) to give some feedback that the button press
> >> > was
> >> > successfull.
> >> >
> >> >
> >> > I experienced the same issue: I did not notice that the request
> had
> >> > been added to the top and clicked again. Clearing the fields or
> some
> >> > additional feedback as mzanetti suggest would help.
> >> >
> >> >
> >> >
> >> > On 31.08.2015 10 <tel:31.08.2015%2010>:12, Robert Park wrote:
> >> > > Hmmmmmmm, so you were on a page that hid the new request? If
> >> > you're on
> >> > > the front page the new request would appear at the top of
> the
> >> > list.
> >> > >
> >> > > On Aug 31, 2015 12:42 AM, "Michael Zanetti"
> >> > > <michael.zanetti@xxxxxxxxxxxxx
> >> > <mailto:michael.zanetti@xxxxxxxxxxxxx>
> >> > <mailto:michael.zanetti@xxxxxxxxxxxxx
> >> > <mailto:michael.zanetti@xxxxxxxxxxxxx>>>
> >> > > wrote:
> >> > >
> >> > > Hi,
> >> > >
> >> > > yes, when you click the "Create new request" button, it
> >> > does create a
> >> > > new row, but it doesn't clear the input fields, or gives
> >> > any other
> >> > > visual clue that it has happened. This caused me to hit
> >> > that button
> >> > > mulitiple times too until I realized I created multiple
> >> > requests
> >> > > with that.
> >> > >
> >> > > Cheers,
> >> > > Michael
> >> > >
> >> > > On 31.08.2015 09 <tel:31.08.2015%2009>
> >> > <tel:31.08.2015%2009>:27,
> >> > Robert Park wrote:
> >> > > > Hi everybody, I just glanced over the abandoned
> requests
> >> > page today:
> >> > > >
> >> > > >
> >> > https://requests.ci-train.ubuntu.com/#/tickets?status=Abandoned
> >> > > >
> >> > > > And I'm seeing lots of groups of 3 or 4 near-identical
> >> > (or totally
> >> > > > identical) requests that are all abandoned.
> >> > > >
> >> > > > Is something going wrong that's causing people to
> create
> >> > multiple
> >> > > > requests by mistake? Can somebody fill me in on what
> led
> >> > to this
> >> > > > situation so I can prevent it from happening again?
> >> > > >
> >> > > > Thanks!
> >> > > >
> >> > >
> >> > >
> >> > > --
> >> > > Mailing list: https://launchpad.net/~ubuntu-phone
> >> > > Post to : ubuntu-phone@xxxxxxxxxxxxxxxxxxx
> >> > <mailto:ubuntu-phone@xxxxxxxxxxxxxxxxxxx>
> >> > > <mailto:ubuntu-phone@xxxxxxxxxxxxxxxxxxx
> >> > <mailto:ubuntu-phone@xxxxxxxxxxxxxxxxxxx>>
> >> > > Unsubscribe : https://launchpad.net/~ubuntu-phone
> >> > > More help : https://help.launchpad.net/ListHelp
> >> > >
> >> >
> >> >
> >> > --
> >> > Mailing list: https://launchpad.net/~ubuntu-phone
> >> > Post to : ubuntu-phone@xxxxxxxxxxxxxxxxxxx
> >> > <mailto:ubuntu-phone@xxxxxxxxxxxxxxxxxxx>
> >> > Unsubscribe : https://launchpad.net/~ubuntu-phone
> >> > More help : https://help.launchpad.net/ListHelp
> >> >
> >> >
> >>
> >
>
> --
> Mailing list: https://launchpad.net/~ubuntu-phone
> Post to : ubuntu-phone@xxxxxxxxxxxxxxxxxxx
> Unsubscribe : https://launchpad.net/~ubuntu-phone
> More help : https://help.launchpad.net/ListHelp
>
Follow ups
References