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Re: Problems with duplicated Abandoned requests?

 

Thanks robru, I've done the same thing as Alfonso and Michael and these
changes will be greatly appreciated.

On Mon, Aug 31, 2015 at 12:53 PM, Robert Park <robert.park@xxxxxxxxxxxxx>
wrote:

> Ok, just went live with a fix that causes bileto to clear the form and
> jump to the new request upon successful creation. Let me know if
> that's working for you.
>
> I've just realized that bileto doesn't give any immediate feedback
> upon clicking the button. I don't think it's a huge issue because the
> API seems to me to return quickly enough. But if you guys are finding
> it feels a bit unresponsive I can try adding a little spinner or
> greying out the button after clicking it or something.
>
> On Mon, Aug 31, 2015 at 1:57 AM, Alfonso Sanchez-Beato
> <alfonso.sanchez-beato@xxxxxxxxxxxxx> wrote:
> >
> >
> > On Mon, Aug 31, 2015 at 10:53 AM, Michael Zanetti
> > <michael.zanetti@xxxxxxxxxxxxx> wrote:
> >>
> >> +1 for jumping to the new request
> >
> >
> > +1 too
> >
> >>
> >>
> >> On 31.08.2015 10:51, Robert Park wrote:
> >> > Hmmmmmmm i remember writing code that made the form clear but it must
> >> > not be getting called for some reason.
> >> >
> >> > How about this: i make the form clear and also redirect to the
> permalink
> >> > page so you only see the new ticket. Is that a good idea? Or will
> people
> >> > prefer to stay on the same page even if it means the new ticket
> >> > potentially not being visible?
> >> >
> >> > Another option: dialogue box indicating successful ticket creation.
> >> >
> >> > Let me know what you prefer and I'll implement it on my Monday morning
> >> > (us west).
> >> >
> >> > On Aug 31, 2015 1:33 AM, "Alfonso Sanchez-Beato"
> >> > <alfonso.sanchez-beato@xxxxxxxxxxxxx
> >> > <mailto:alfonso.sanchez-beato@xxxxxxxxxxxxx>> wrote:
> >> >
> >> >
> >> >
> >> >     On Mon, Aug 31, 2015 at 10:21 AM, Michael Zanetti
> >> >     <michael.zanetti@xxxxxxxxxxxxx
> >> >     <mailto:michael.zanetti@xxxxxxxxxxxxx>> wrote:
> >> >
> >> >         So right now for example I was on the "Mine" page. The newly
> >> > created
> >> >         request appeared on the bottom of the list. But even if it
> >> >         appears as
> >> >         the first entry, I would expect the form that I just filled in
> >> > to do
> >> >         something visually (clearing the fields, add a green highlight
> >> >         like LP
> >> >         does or something) to give some feedback that the button press
> >> > was
> >> >         successfull.
> >> >
> >> >
> >> >     I experienced the same issue: I did not notice that the request
> had
> >> >     been added to the top and clicked again. Clearing the fields or
> some
> >> >     additional feedback as mzanetti suggest would help.
> >> >
> >> >
> >> >
> >> >         On 31.08.2015 10 <tel:31.08.2015%2010>:12, Robert Park wrote:
> >> >         > Hmmmmmmm, so you were on a page that hid the new request? If
> >> > you're on
> >> >         > the front page the new request would appear at the top of
> the
> >> > list.
> >> >         >
> >> >         > On Aug 31, 2015 12:42 AM, "Michael Zanetti"
> >> >         > <michael.zanetti@xxxxxxxxxxxxx
> >> >         <mailto:michael.zanetti@xxxxxxxxxxxxx>
> >> >         <mailto:michael.zanetti@xxxxxxxxxxxxx
> >> >         <mailto:michael.zanetti@xxxxxxxxxxxxx>>>
> >> >         > wrote:
> >> >         >
> >> >         >     Hi,
> >> >         >
> >> >         >     yes, when you click the "Create new request" button, it
> >> > does create a
> >> >         >     new row, but it doesn't clear the input fields, or gives
> >> > any other
> >> >         >     visual clue that it has happened. This caused me to hit
> >> > that button
> >> >         >     mulitiple times too until I realized I created multiple
> >> > requests
> >> >         >     with that.
> >> >         >
> >> >         >     Cheers,
> >> >         >     Michael
> >> >         >
> >> >         >     On 31.08.2015 09 <tel:31.08.2015%2009>
> >> > <tel:31.08.2015%2009>:27,
> >> >         Robert Park wrote:
> >> >         >     > Hi everybody, I just glanced over the abandoned
> requests
> >> > page today:
> >> >         >     >
> >> >         >     >
> >> > https://requests.ci-train.ubuntu.com/#/tickets?status=Abandoned
> >> >         >     >
> >> >         >     > And I'm seeing lots of groups of 3 or 4 near-identical
> >> > (or totally
> >> >         >     > identical) requests that are all abandoned.
> >> >         >     >
> >> >         >     > Is something going wrong that's causing people to
> create
> >> > multiple
> >> >         >     > requests by mistake? Can somebody fill me in on what
> led
> >> > to this
> >> >         >     > situation so I can prevent it from happening again?
> >> >         >     >
> >> >         >     > Thanks!
> >> >         >     >
> >> >         >
> >> >         >
> >> >         >     --
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> >> >         >     <mailto:ubuntu-phone@xxxxxxxxxxxxxxxxxxx
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> >> >
> >> >
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> >> >
> >> >
> >>
> >
>
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