ubuntu-phone team mailing list archive

[Tony Espy <espy@xxxxxxxxxxxxx>]

On 09/19/2015 05:38 AM, "@j"@y wrote:
> Dear Ubuntu Team
>
> I tried with five another SIMs(service providers) and the handset was
> working absolutely fine with 3 Carriers, only two Carrier gave similar
> problems.

Wow, thanks for the extra effort!

Would you mind sharing the details of which carriers worked, and which 
didn't?

> The Flight Mode toggle also worked perfectly except for these two
> service providers/carriers where after switching off the "flight mode"
> No SIM was displayed by the Ubuntu Touch.
>
> I am fine with the present arrangement but if you assess any issues then
> it needs fixing.
>
> Another issue is
>
> I am now not able to mount the storage drive once I plug it to my
> Desktop(Ubuntu), updated the usb id list, it is recognised and displayed
> properly on lsusb but not able to show and mount in display manager.
>
> Pls help on this issue

The MX4 is rather sensitive to which USB ports its plugged into.  In 
particular, there are many reports of problems with USB3 devices.

Try using a USB2 port, and if one's not available, you might want to try 
using an external USB hub. Also, some people have found best results 
with the original USB cable that comes with the phone.

/tony