ubuntu-phone team mailing list archive

[Alexander <alexanderkinne@xxxxxxxxx>]

Thank you Simplehuman. Unfortunatly this does not yield anything new. 
The com.ubuntu.music.conf file i already created and also tried toggling 
the firstRun switch.

What is funny is that when the app is uninstalled and re-installed this 
file is not created, not even the directory. To find out if this is a 
bug somebody would have to be a bold adventurer and try to replicate my 
situation by remnaming the directories, then re-installing the app and 
see if the folder/file gets created again. =)

Maybe somebody with enough merit could pinch one of the devs for me and 
tell them that i am willing to cooperate in analysing and tracking down 
what has happened here. SSH access to my device while we are on skype or 
whatever is not a problem.

Else I will have to go ahead and just wipe it all. It would be useless 
to open up a bug, because the information as to what is going on on my 
phone will possibly be wiped also. ;-)  I need my phone to be functional 
and this has been going on for too long to justify not unwrapping the 
big hammer soon.

Cheers, Alexander

On 25.06.2016 21:02, Simplehuman wrote:
> You can try to download this folder from my MX4:
>
> https://www.dropbox.com/s/h7uhdzci0kf9534/com.ubuntu.music.7z?dl=0
>
> 25.06.2016 12:18, Alexander пишет:
> > Thank you so much Konrad! And also thanks again to the other people. 
> > You are brilliant!
> >
> > I finally got around to trying out to get it running again with your 
> > help. Unfortunatly trying is what it was.
> >
> > One of the things i tried is toggling the firstRun switch. But to no 
> > avail.
> >
> > Anybody who has another idea for me to try, before I have to go 
> > through resetting or even re-flashing my phone? I am willing to 
> > coperate! =)
> >
> > Alexander
> >
> > On 23.06.2016 14:00, Konrad Hofer wrote:
> > > here it is:
> > >
> > > less ~/.config/com.ubuntu.music/com.ubuntu.music.conf
> > > [PlayerSettings]
> > > repeat=false
> > > shuffle=false
> > >
> > > [StartupSettings]
> > > firstRun=false
> > > queueIndex=5
> > > tabIndex=2
> > >
> > > less
> > > ~/.local/share/com.ubuntu.music/Databases/2be3974e34f63282a99a37e9e2077ee4.ini 
> > >
> > >
> > > [General]
> > > Description=StorageDatabase
> > > Driver=QSQLITE
> > > EstimatedSize=1000000
> > > Name=music-app-playlists
> > > Version=1.0
> > >
> > > On 23/06/16 13:49, Alexander wrote:
> > > > HELP NEEDED!!!! Please read below where it says ANYBODY, if you are
> > > > so inclined. Thank you.
> > > >
> > > > On 22.06.2016 21:33, Sigvard Lyth wrote:
> > > > > Hi Alexander.
> > > > >
> > > > > Are you using a file manager app to look for them? Because files
> > > > > beginning with a . are hidden. So you need to turn that on to see
> > > > > them. I can't find a way to do that right now. :-(
> > > > SSH via Terminal... Using Linux private and professional since 2006.
> > > > The directories are not there and manually creating the two
> > > > directories mentioned does NOT do the trick - unfortunately. I need
> > > > something to put in there perhaps? I don't know how the directories
> > > > went away but they are gone! It must be a bug but I cant find any
> > > > relating. Will you help me futher investigate? A phone without being
> > > > able to listen to music suxx bad - it is what i have been using it
> > > > for mostly.
> > > > > But use the Go to function in the right upper menu, and go to
> > > > > '/home/phablet/.config/' and maneuver regularly from there.
> > > > Thank you for your idea but it does not help me. Can you or ANYBODY
> > > > send me your files from the "~/.config/com.ubuntu.music/"
> > > > directory? And perhaps also from "~/.local/share/com.ubuntu.music/" ?
> > > >
> > > > Thak you so much! It would help me to move forward.
> > > >
> > > > Alexander
> > > >
> > > >
> > > > > Good luck!
> > > > >
> > > > >
> > > > > Den ons. 22. jun. 2016, 15.47 skrev Alexander
> > > > > <alexanderkinne@xxxxxxxxx <mailto:alexanderkinne@xxxxxxxxx>>:
> > > > >
> > > > >      The directories you mentioned do not exist on my phone?!? I
> > > > >      uninstalled the app and installed it again. Same issue and the
> > > > >      directories still don't exist. Perhaps somehow they went away
> > > > >      and the app does not check on first run because it comes
> > > > >      installed as default?
> > > > >
> > > > >      How can I manually create those directories and put into them
> > > > >      what the app expects to be starting? Can somebody with a
> > > > >      Aquaris 5 just send me the contents of those two directories
> > > > >      from his phone so i can see what happens? Seems the way
> > > > >      forward or are there other ideas?
> > > > >
> > > > >      Cheers Alexander
> > > > >
> > > > >
> > > > >      On 22.06.2016 14:06, Andrew Hayzen wrote:
> > > > > >      Hi Alexander,
> > > > > >
> > > > > >      Firstly I'm sorry to hear that you are having this bad
> > > > > >      experience and hope we can resolve the issue.
> > > > > >
> > > > > >      The locations that the music app stores configuration files
> > > > > >      are as follows:
> > > > > >      ~/.config/com.ubuntu.music/          (for general settings)
> > > > > >      ~/.local/share/com.ubuntu.music/   (for databases of your
> > > > > >      playlists)
> > > > > >
> > > > > >      This issue could be due to a stale lock file bug [0], I would
> > > > > >      be interested to know if there are any files ending .lock in
> > > > > >      those directories (if there are try deleting just the .lock
> > > > > >      files and relaunching the app).
> > > > > >
> > > > > >      Otherwise try deleting all the files in the directories to
> > > > > >      see if the app launches correctly (in this case it might be
> > > > > >      useful to take a copy of the files so we can debug later).
> > > > > >
> > > > > >      Let me know if you need additional help removing the relevant
> > > > > >      files.
> > > > > >
> > > > > >      Thanks,
> > > > > >
> > > > > >      Andrew
> > > > > >
> > > > > >      0 -
> > > > > > https://bugs.launchpad.net/canonical-devices-system-image/+bug/1576989 
> > > > > >
> > > > > >
> > > > > >      On 22 June 2016 at 12:26, Alexander
> > > > > > <<mailto:alexanderkinne@xxxxxxxxx>alexanderkinne@xxxxxxxxx>
> > > > > >      wrote:
> > > > > >
> > > > > >          Hello folks!
> > > > > >
> > > > > >          The Music App refuses to start past the load screen and
> > > > > >          just shuts down. Aquaris E5, OTA 11.
> > > > > >
> > > > > >          I would like to try and delete all its settings and files
> > > > > >          and have it re-initialise to see if it helps, but I can't
> > > > > >          seem to find all the files.
> > > > > >
> > > > > >          Can somebody please point me in the right direction?
> > > > > >
> > > > > >          Cheers,
> > > > > >
> > > > > >          Alexander
> > > > > >
> > > > > >          --
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