openerp-community team mailing list archive

[Thorsten Vocks <thorsten.vocks@xxxxxxxxxxxxxxxxxx>]

Hello,

i have some questions about the contract itself. I think some essential
informations are unclear.
A simplified but still transparent contract document would be a good move
in the right direction, but still
essential things are missing in the contract document, or confusing.


   - Where to enter real start / end date of contract ?
   - What is the intention of the field "date" on "Contract registration" ?
   - Is "date" field intended to be the same as "effective date" ?
   - What to do, if customer wants to start / renew the OE contract on
   "01.06.2014" if in my case the date of signature is "03.03.2014"
   (=today)?
   - Is it legal to enter in "date" field something different than the date
   of signature (f.e. some date in the future) ?
   - Which of both dates is relevant field for the time frame (90 days) to
   terminate contract ?
   - What is the expiry date as mentioned in "term of the contract"
   paragraphe ?
   - Who finally have to sign the contract (partner, customer, OpenERP SA) ?
   -   not enough space, help text which makes it unclear which signatures
      we have to collect in this signature box.
   - Where to get the date of  termination (or start / end date ) ?


Questions about "2. pricing":


   - Where to enter the amount of users covered in this contract ?
   - Where to find the Annex A (actually not existing in contract document)
   ?
   - What is the difference between "annual price" and "total price" (may
   you provide example) ?
   - Why are the price fields included in contract ?
   - Is the following assumption correct: annual price = price for 10
   users, total price = price for packs of 10 users ? Ex. annual price: 4200
   €, total price = 4.200 €.
   - Why is the price included in contract (first time in this Contract V2)
   ->
      - Isn't it part of our quotation towards the customers (partner ->
      customer) and our partner contract agreement (openerp -> partner)
      - Why we need any price information in this contract ?


Some other hints / questions:

   - wouldn't it be good to have localised contract versions (german).
   - in our case this should lower the entry barrier for new customers.
   - exhibit a is not existing, but it is related in contracts text (to
   correct).

This review should help to improve the contract by some essential
informations or to explain better
by providing some examples.

Best regards

Thorsten Vocks

openBIG.org
Dipl. Kaufmann (FH)
Porscheweg 4-6
49661 Cloppenburg

Phone: +49 4471 8409000
Fax: +49 4471 84090009
Mail: thorsten.vocks@xxxxxxxxxxx
Web: http://www.openbig.org



2014-03-01 17:23 GMT+01:00 Raphael Valyi <rvalyi@xxxxxxxxx>:

> On Sat, Mar 1, 2014 at 12:23 PM, Yury Tello <ytello@xxxxxxxxxxxx> wrote:
>
>> Hi Jeff, Usually in LATAM there are  between 2 and 3 trainees in the
>> official trainings, and these 30% cover International traveling.
>>
>> Best Regards
>>
>
> Hello Yury,
>
> we had kind of the same issues with the CTP training in Brazil (relatively
> low attendance rates and travel expenses on both sides). So, just like
> Vauxoo we took the decision to also do the training online to avoid
> physical costs and be able to delay a training to an other date more easily.
>
> Now, it's different in our case at Akretion because there isn't an
> official online training overlapping ours.
>
> At some point this is normal that online trainings don't try to compete
> one with another. Now, what is probably not correct is having let you make
> the investments you described with a different training agenda in mind
> without associating you to the plan.
>
> Also, now with the mandatory certification to become a partner (probably
> better than partnering with anybody once the certification is properly
> calibrated), trainees would complain if the CTP training wouldn't prepare
> them efficiently to the certification. As some 30% of the attendees used to
> be partners, we stopped including 12 hours of localization and we now do
> the full training only with the official content as requested by OpenERP SA.
>
> Now again, I'm not sure that certification schedule was all as smart as it
> was initially pimped out again. Because until last year we used to train
> around 80 people a year. But since the certification nobody seems
> interested in a 5 days training not including the localization (and no we
> wouldn't lie to the trainees about the program)...
>
> You would say: add an other training with the localization. Indeed, we
> will do that, but again this is an investment on our side and we will
> probably wait for v8 to make it real because we cannot afford investing for
> a low return of course.
>
> But mostly, given the "cheap catchy 360° marketing for dummies" I was
> talking about in my other mail, a bad collateral effect is that while
> people would invest may be a month of training to work with SAP or other
> generic ERP's, they would generally not invest say even 8 days of training
> to work with OpenERP. While honestly, be it 10 days of official training or
> 6 months full time alone, this is a bit required if you claim to do
> anything professional at all with OpenERP.
>
> From what I have discussed with the other CTP's they have a bit the same
> issue.
>
> IMHO a much better agenda would have been to have the training in country
> X prepare exclusively to the certification only once the certification
> would have been valued by the market in country X (in one year at best,
> probably even later in last OpenERP frontiers such as Brazil) Otherwise
> people just don't see the value and would still prefer to quickly learn how
> to use OpenERP for their use case in their country. Unless the real goal of
> the certification was different may be.
>
>
> And let's face it, like with any other ERP, the only way to have OpenERP
> with real success stories all around the world is indeed certainly to have
> quality extensive training and have expert local partners delivering it and
> the pioneers who were agile enough to make their way in the hard early days
> of OpenERP are probably more suited than anybody else for that.
>
> A month of official available program wouldn't be even be too few for
> people ready to invest in training instead of spending time.
> But that requires a consistent marketing that value ERP expertise so that
> the big players start investing into OpenERP, unlike the cheap catchy
> marketing that is being made lately.
>
> So I commented on that mail because I think what is happening with the CTP
> program is a good illustration of the limits of the cheap catchy 360°
> marketing we were just talking about in the other thread after Fabien asked
> our feedback.
>
>
> Regards and good luck for you Yury.
>
>
> --
> Raphaël Valyi
> Founder and consultant
> http://twitter.com/rvalyi <http://twitter.com/#!/rvalyi>
> +55 21 2516 2954
> www.akretion.com
>
>
>
>
>
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