ubuntu-phone team mailing list archive
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ubuntu-phone team
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Mailing list archive
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Message #15307
Re: Problems with duplicated Abandoned requests?
You're welcome!
On Mon, Aug 31, 2015 at 10:04 AM, Jim Hodapp <jim.hodapp@xxxxxxxxxxxxx> wrote:
> Thanks robru, I've done the same thing as Alfonso and Michael and these
> changes will be greatly appreciated.
>
> On Mon, Aug 31, 2015 at 12:53 PM, Robert Park <robert.park@xxxxxxxxxxxxx>
> wrote:
>>
>> Ok, just went live with a fix that causes bileto to clear the form and
>> jump to the new request upon successful creation. Let me know if
>> that's working for you.
>>
>> I've just realized that bileto doesn't give any immediate feedback
>> upon clicking the button. I don't think it's a huge issue because the
>> API seems to me to return quickly enough. But if you guys are finding
>> it feels a bit unresponsive I can try adding a little spinner or
>> greying out the button after clicking it or something.
>>
>> On Mon, Aug 31, 2015 at 1:57 AM, Alfonso Sanchez-Beato
>> <alfonso.sanchez-beato@xxxxxxxxxxxxx> wrote:
>> >
>> >
>> > On Mon, Aug 31, 2015 at 10:53 AM, Michael Zanetti
>> > <michael.zanetti@xxxxxxxxxxxxx> wrote:
>> >>
>> >> +1 for jumping to the new request
>> >
>> >
>> > +1 too
>> >
>> >>
>> >>
>> >> On 31.08.2015 10:51, Robert Park wrote:
>> >> > Hmmmmmmm i remember writing code that made the form clear but it must
>> >> > not be getting called for some reason.
>> >> >
>> >> > How about this: i make the form clear and also redirect to the
>> >> > permalink
>> >> > page so you only see the new ticket. Is that a good idea? Or will
>> >> > people
>> >> > prefer to stay on the same page even if it means the new ticket
>> >> > potentially not being visible?
>> >> >
>> >> > Another option: dialogue box indicating successful ticket creation.
>> >> >
>> >> > Let me know what you prefer and I'll implement it on my Monday
>> >> > morning
>> >> > (us west).
>> >> >
>> >> > On Aug 31, 2015 1:33 AM, "Alfonso Sanchez-Beato"
>> >> > <alfonso.sanchez-beato@xxxxxxxxxxxxx
>> >> > <mailto:alfonso.sanchez-beato@xxxxxxxxxxxxx>> wrote:
>> >> >
>> >> >
>> >> >
>> >> > On Mon, Aug 31, 2015 at 10:21 AM, Michael Zanetti
>> >> > <michael.zanetti@xxxxxxxxxxxxx
>> >> > <mailto:michael.zanetti@xxxxxxxxxxxxx>> wrote:
>> >> >
>> >> > So right now for example I was on the "Mine" page. The newly
>> >> > created
>> >> > request appeared on the bottom of the list. But even if it
>> >> > appears as
>> >> > the first entry, I would expect the form that I just filled
>> >> > in
>> >> > to do
>> >> > something visually (clearing the fields, add a green
>> >> > highlight
>> >> > like LP
>> >> > does or something) to give some feedback that the button
>> >> > press
>> >> > was
>> >> > successfull.
>> >> >
>> >> >
>> >> > I experienced the same issue: I did not notice that the request
>> >> > had
>> >> > been added to the top and clicked again. Clearing the fields or
>> >> > some
>> >> > additional feedback as mzanetti suggest would help.
>> >> >
>> >> >
>> >> >
>> >> > On 31.08.2015 10 <tel:31.08.2015%2010>:12, Robert Park wrote:
>> >> > > Hmmmmmmm, so you were on a page that hid the new request?
>> >> > If
>> >> > you're on
>> >> > > the front page the new request would appear at the top of
>> >> > the
>> >> > list.
>> >> > >
>> >> > > On Aug 31, 2015 12:42 AM, "Michael Zanetti"
>> >> > > <michael.zanetti@xxxxxxxxxxxxx
>> >> > <mailto:michael.zanetti@xxxxxxxxxxxxx>
>> >> > <mailto:michael.zanetti@xxxxxxxxxxxxx
>> >> > <mailto:michael.zanetti@xxxxxxxxxxxxx>>>
>> >> > > wrote:
>> >> > >
>> >> > > Hi,
>> >> > >
>> >> > > yes, when you click the "Create new request" button, it
>> >> > does create a
>> >> > > new row, but it doesn't clear the input fields, or
>> >> > gives
>> >> > any other
>> >> > > visual clue that it has happened. This caused me to hit
>> >> > that button
>> >> > > mulitiple times too until I realized I created multiple
>> >> > requests
>> >> > > with that.
>> >> > >
>> >> > > Cheers,
>> >> > > Michael
>> >> > >
>> >> > > On 31.08.2015 09 <tel:31.08.2015%2009>
>> >> > <tel:31.08.2015%2009>:27,
>> >> > Robert Park wrote:
>> >> > > > Hi everybody, I just glanced over the abandoned
>> >> > requests
>> >> > page today:
>> >> > > >
>> >> > > >
>> >> > https://requests.ci-train.ubuntu.com/#/tickets?status=Abandoned
>> >> > > >
>> >> > > > And I'm seeing lots of groups of 3 or 4
>> >> > near-identical
>> >> > (or totally
>> >> > > > identical) requests that are all abandoned.
>> >> > > >
>> >> > > > Is something going wrong that's causing people to
>> >> > create
>> >> > multiple
>> >> > > > requests by mistake? Can somebody fill me in on what
>> >> > led
>> >> > to this
>> >> > > > situation so I can prevent it from happening again?
>> >> > > >
>> >> > > > Thanks!
>> >> > > >
>> >> > >
>> >> > >
>> >> > > --
>> >> > > Mailing list: https://launchpad.net/~ubuntu-phone
>> >> > > Post to : ubuntu-phone@xxxxxxxxxxxxxxxxxxx
>> >> > <mailto:ubuntu-phone@xxxxxxxxxxxxxxxxxxx>
>> >> > > <mailto:ubuntu-phone@xxxxxxxxxxxxxxxxxxx
>> >> > <mailto:ubuntu-phone@xxxxxxxxxxxxxxxxxxx>>
>> >> > > Unsubscribe : https://launchpad.net/~ubuntu-phone
>> >> > > More help : https://help.launchpad.net/ListHelp
>> >> > >
>> >> >
>> >> >
>> >> > --
>> >> > Mailing list: https://launchpad.net/~ubuntu-phone
>> >> > Post to : ubuntu-phone@xxxxxxxxxxxxxxxxxxx
>> >> > <mailto:ubuntu-phone@xxxxxxxxxxxxxxxxxxx>
>> >> > Unsubscribe : https://launchpad.net/~ubuntu-phone
>> >> > More help : https://help.launchpad.net/ListHelp
>> >> >
>> >> >
>> >>
>> >
>>
>> --
>> Mailing list: https://launchpad.net/~ubuntu-phone
>> Post to : ubuntu-phone@xxxxxxxxxxxxxxxxxxx
>> Unsubscribe : https://launchpad.net/~ubuntu-phone
>> More help : https://help.launchpad.net/ListHelp
>
>
References
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Problems with duplicated Abandoned requests?
From: Robert Park, 2015-08-31
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Re: Problems with duplicated Abandoned requests?
From: Michael Zanetti, 2015-08-31
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Re: Problems with duplicated Abandoned requests?
From: Robert Park, 2015-08-31
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Re: Problems with duplicated Abandoned requests?
From: Michael Zanetti, 2015-08-31
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Re: Problems with duplicated Abandoned requests?
From: Alfonso Sanchez-Beato, 2015-08-31
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Re: Problems with duplicated Abandoned requests?
From: Robert Park, 2015-08-31
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Re: Problems with duplicated Abandoned requests?
From: Michael Zanetti, 2015-08-31
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Re: Problems with duplicated Abandoned requests?
From: Alfonso Sanchez-Beato, 2015-08-31
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Re: Problems with duplicated Abandoned requests?
From: Robert Park, 2015-08-31
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Re: Problems with duplicated Abandoned requests?
From: Jim Hodapp, 2015-08-31