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Re: No more dodge windows in Unity?

 

On 08/02/12 15:38, Petko wrote:
On 02/08/2012 04:40 PM, Mark Shuttleworth wrote:

I didn't phrase the question well, sorry.

The total number of preferences, settings, and options across the WHOLE ubuntu system should stay constant or decrease. Which two options from anywhere in System Settings would you propose to remove, to fit this new option into the budget?

I think you're taking the advice to have ever less options way too literally . If the existence of an option can be justified then it shouldn't be dependent on other options .

I wasn't suggesting that we would drop another option just because you suggested it.

I'm trying to coach you to step back and think about the thing you are proposing in the broader context of a complex system that new users have to feel excited and liberated by. You're asking to make one piece of that harder. I'm asking which OTHER piece you propose to make simpler, to retain balance.

Being unable to answer is not a good starting point for the rest of this conversation ;-)


We do test this with users. I've described the results. It's expensive to test, so it's worth simply applying what we have learned in the past, rather than testing everything for every micro-change.

Micro changes can be tested alongside everything - make a list of them , make a few combinations of the UI , and you will get feedback on all the changes . That's one way to get testing for details (and more so investigate how the rules for user psychology actually apply for the little things) . That's an idea in general , which I hope can be useful .

Thank you, thank you, I look forward to reading the results of all the micro-testing you do! And we would certainly incorporate the results of testing into the work. But if you were suggesting how I should spend my time and money, no, I don't think this warrants more expense beyond what we have already devoted to it.


What we have learned in the past is that users who experience the dodge separate from an actual immediate consequence to their own action, are confused by it. That makes the dodge a bad, broken idea. Period. No matter how much you may love it, or I may love it, it's not a good idea to expose to users.

I still think that in this particular case you're dumming down users too much .

"Dumbing", but you make the point very eloquently.

Mark

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