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Message #10888
Re: Reviews and bug reports
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Robert Schroll wrote on 07/01/15 03:39:
>
> On Mon, Jan 5, 2015 at 9:44 AM, Matthew Paul Thomas
>
> ...
>
>> A reviewer usually can't predict, ahead of time, whether a
>> particular developer will be like that. So either you don't
>> implement this form of communication at all (relying instead on
>> adjustable automatic error-reporting recipes), *or* you
>> implement a method of reporting and dealing with harassment if it
>> does occur -- and fund staff to monitor it. Which probably means
>> that it's not just a person-week of work.
>
> Or we use Launchpad's already-established mechanisms for dealing
> with jerks. I don't know what they are, but it hasn't been
> overrun by jerks, so it must be working.
The motivations for being a jerk in Launchpad are primarily spamming a
link to your Web site, or being outraged that a particular bug hasn't
been resolved the way you prefer. Those are much lower stakes than app
reviews. A system that works for the former won't necessarily scale to
the latter.
> I see these sorts of worries as a sign I'm on the right track.
> Building a full system for reviews and meta-reviews and bugs and
> comments and whatnot is a huge job. We can't implement it from
> scratch in a reasonable amount of time. Let's leverage what we do
> have (namely Launchpad) to produce a functional, if imperfect,
> solution.
>
> ...
I'm not trying to slow you down here. Code for meta-reviews already
exists in Ubuntu Software Center and the Ratings and Reviews Server.
<https://code.launchpad.net/rnr-server> Adapt that, rather than
jury-rigging a new system based on a developer-centric Web site.
- --
mpt
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