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Re: Reviews and bug reports

 

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Robert Schroll wrote on 07/01/15 03:39:
> 
> On Mon, Jan 5, 2015 at 9:44 AM, Matthew Paul Thomas
> 
> ...
> 
>> A reviewer usually can't predict, ahead of time, whether a 
>> particular developer will be like that. So either you don't 
>> implement this form of communication at all (relying instead on 
>> adjustable automatic error-reporting recipes), *or* you
>> implement a method of reporting and dealing with harassment if it
>> does occur -- and fund staff to monitor it. Which probably means
>> that it's not just a person-week of work.
> 
> Or we use Launchpad's already-established mechanisms for dealing 
> with jerks.  I don't know what they are, but it hasn't been
> overrun by jerks, so it must be working.

The motivations for being a jerk in Launchpad are primarily spamming a
link to your Web site, or being outraged that a particular bug hasn't
been resolved the way you prefer. Those are much lower stakes than app
reviews. A system that works for the former won't necessarily scale to
the latter.

> I see these sorts of worries as a sign I'm on the right track. 
> Building a full system for reviews and meta-reviews and bugs and 
> comments and whatnot is a huge job.  We can't implement it from 
> scratch in a reasonable amount of time.  Let's leverage what we do 
> have (namely Launchpad) to produce a functional, if imperfect, 
> solution.
> 
> ...

I'm not trying to slow you down here. Code for meta-reviews already
exists in Ubuntu Software Center and the Ratings and Reviews Server.
<https://code.launchpad.net/rnr-server> Adapt that, rather than
jury-rigging a new system based on a developer-centric Web site.

- -- 
mpt

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