ubuntu-phone team mailing list archive

[Krzysztof Tataradziński <ktatar156@xxxxxxxxx>]

2015-09-15 11:05 GMT+02:00 Jelmer Prins <justcarakas@xxxxxxxxxx>:

> Have you tried to reboot it in normal mode ?
>
> Yes, couple of times, didn't help.

> On 15 Sep 2015, at 11:01, Krzysztof Tataradziński <ktatar156@xxxxxxxxx>
> wrote:
>
> Now again my touch don't work. Restarting couple of times didn't help. And
> I need fast to unlock phone and get phone number that was phoning to me
> (don't have it in address book, only in calls). Please help asap if someone
> know what to do with that.
> I don't know is that related, but I tried to get into recovery mode. It's
> loading but stuck at Ubuntu logo (touch work, because bottom button is
> reacting at my finger).
>
> Best regards,
> Krzysztof Tataradziński
> https://launchpad.net/~ktatar156
>
> 2015-09-15 10:43 GMT+02:00 Julia Palandri <julia.palandri@xxxxxxxxxxxxx>:
>
>> I yesterday had some interesting behavior, possibly related to this. I
>> was turning up my phone, and it never finished to completely show the
>> screen with the infographics. (it did boot, though). The infographics
>> showed 5 points (instead of the whole 'month'), and it was impossible to
>> unlock. Should I just add to the same bug? open a new one? any info that
>> could help? Thanks,
>>
>> On Tue, Sep 15, 2015 at 10:30 AM, Krzysztof Tataradziński <
>> ktatar156@xxxxxxxxx> wrote:
>>
>>> Hello,
>>> I'm in work now and I received a call and talk about 12 minutes. Before
>>> that I had opened only app responsible for SMS (its stay in background). in
>>> middle of call I felt vibration, but see no notification. After call I've
>>> put my phone in pocket. After ~ 10 minutes I've try to unblock phone by
>>> pin. Entered three digits and touch stopped working. First restarting phone
>>> didn't help. I need to do it couple of time to unblock phone.
>>> I've got GPS all the time on, wifi off, bluetooth off, mobile data off.
>>>
>>> Best regards,
>>> Krzysztof Tataradziński
>>> https://launchpad.net/~ktatar156
>>>
>>> 2015-09-15 1:10 GMT+02:00 Kevin Gunn <kevin.gunn@xxxxxxxxxxxxx>:
>>>
>>>>
>>>> Hey Krzysztof - we've been guessing based on some info that this is
>>>> related to memory pressure. Curious if you recall what apps you had open
>>>> when this happened ? Or roughly how many. And maybe services turned on/off
>>>> (gps, bt, wifi etc)
>>>>
>>>> And curious to hear if you get these freezes "shortly" after rebooting
>>>> or does it seem your using the phone for a while?
>>>>
>>>> Thanks for your help.
>>>> Br, kg
>>>>
>>>>
>>>> On Monday, September 14, 2015, Krzysztof Tataradziński <
>>>> ktatar156@xxxxxxxxx> wrote:
>>>>
>>>>> Fast update.
>>>>> 10 minutes ago I heard that I've received SMS. Button was blinking,
>>>>> but no response, can't wake up screen, look at video
>>>>> https://www.sendspace.com/file/35eenn
>>>>> I had to hold power button long time to reset phone.
>>>>>
>>>>> 2015-09-14 22:51 GMT+02:00 Kevin Gunn <kevin.gunn@xxxxxxxxxxxxx>:
>>>>>
>>>>>> feel free to ping on IRC freenode in #ubuntu-mir tomorrow, European
>>>>>> morning is fine people will be able to help, "alf" is specifically chasing
>>>>>> this one.
>>>>>>
>>>>>> On Mon, Sep 14, 2015 at 2:56 PM, Krzysztof Tataradziński <
>>>>>> ktatar156@xxxxxxxxx> wrote:
>>>>>>
>>>>>>> Hi Kevin,
>>>>>>> I can help tomorrow (I'm going sleep now), but I need a step by step
>>>>>>> what to do; if that's important I must admin I don't have Ubuntu on
>>>>>>> desktop, but Arch.
>>>>>>> After we find all information we need, will be possible to back into
>>>>>>> default system packages/files/etc.? I mean without additional files that I
>>>>>>> need install to find what that bug is about. After all I just want to have
>>>>>>> clean system as before ;)
>>>>>>>
>>>>>>> Best regards,
>>>>>>> Krzysztof Tataradziński
>>>>>>> https://launchpad.net/~ktatar156
>>>>>>>
>>>>>>> 2015-09-14 21:18 GMT+02:00 Kevin Gunn <kevin.gunn@xxxxxxxxxxxxx>:
>>>>>>>
>>>>>>>> Hi guys - I believe we already have this bug logged.
>>>>>>>> We are driving ourselves nuts trying to replicate. Only a couple of
>>>>>>>> folks in the company have rarely seen.
>>>>>>>>
>>>>>>>>
>>>>>>>> https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566
>>>>>>>>
>>>>>>>> Krzysztof if you are seeing this frequently we'd love some help in
>>>>>>>> debug.
>>>>>>>> I don't know if you'd be willing to do, but we'd like a backtrace
>>>>>>>> of the device in the stuck state - but for the interesting bits we'd need
>>>>>>>> you to install libc and libstdc++ dbg packages, as well as mir dbg symbols.
>>>>>>>> There are some instructions in the bug, but i'll try to make it even more
>>>>>>>> clear.
>>>>>>>>
>>>>>>>> br,kg
>>>>>>>>
>>>>>>>> On Mon, Sep 14, 2015 at 1:57 PM, Marco Graziotti <
>>>>>>>> graziottimarco@xxxxxxxxx> wrote:
>>>>>>>>
>>>>>>>>> Try to open a new bug. Maybe other mx4 users can add more dettails.
>>>>>>>>>
>>>>>>>>> I don't know why this happen.
>>>>>>>>>
>>>>>>>>> Marco
>>>>>>>>>
>>>>>>>>> Il lunedì 14 settembre 2015, Krzysztof Tataradziński <
>>>>>>>>> ktatar156@xxxxxxxxx> ha scritto:
>>>>>>>>> > I thought that for now apps can't start with phone boot. But the
>>>>>>>>> problem is that I use phone, in example sending SMS. Next I turn screen
>>>>>>>>> off. 2 minutes later I turn it on again, but touch don't work.
>>>>>>>>> > 2015-09-14 19:57 GMT+02:00 Marco Graziotti <
>>>>>>>>> graziottimarco@xxxxxxxxx>:
>>>>>>>>> >>
>>>>>>>>> >> Hi,
>>>>>>>>> >>
>>>>>>>>> >> try to remember what kind of app have you installed before that
>>>>>>>>> this issue happened.
>>>>>>>>> >> Maybe this problem is caused by an app that start itself when
>>>>>>>>> the phone boot up.
>>>>>>>>> >>
>>>>>>>>> >> As I say, I have two MX4 and i don't have this issue.
>>>>>>>>> >>
>>>>>>>>> >> Marco
>>>>>>>>> >>
>>>>>>>>> >>
>>>>>>>>> >>
>>>>>>>>> >> Il 14/09/2015 19:53, Krzysztof Tataradziński ha scritto:
>>>>>>>>> >>
>>>>>>>>> >> Hi Marco,
>>>>>>>>> >> Yes, two days ago I done factory reset and today I find that
>>>>>>>>> bug again. From Google+ I saw that also Turan Mahmudov is having that issue.
>>>>>>>>> >> Best regards,
>>>>>>>>> >> Krzysztof Tataradziński
>>>>>>>>> >> https://launchpad.net/~ktatar156
>>>>>>>>> >> 2015-09-14 19:41 GMT+02:00 Marco Graziotti <
>>>>>>>>> graziottimarco@xxxxxxxxx>:
>>>>>>>>> >>>
>>>>>>>>> >>> Hi Krzysztof,
>>>>>>>>> >>>
>>>>>>>>> >>> In my house I have two Meizu MX4 with OTA-6 installed (Arale
>>>>>>>>> r4), and i don't have this issue.
>>>>>>>>> >>> You tried with a "factory reset"?
>>>>>>>>> >>>
>>>>>>>>> >>> Best regards,
>>>>>>>>> >>>
>>>>>>>>> >>> Marco Graziotti
>>>>>>>>> >>>
>>>>>>>>> >>>
>>>>>>>>> >>> Il 14/09/2015 19:23, Krzysztof Tataradziński ha scritto:
>>>>>>>>> >>>
>>>>>>>>> >>> Hello,
>>>>>>>>> >>> Since OTA-6 I'm facing strange issues.
>>>>>>>>> >>> Sometimes my phone is turning off automatically (don't know
>>>>>>>>> when, I saw that when I take it from my pocket) and sometimes touch don't
>>>>>>>>> work (need to restart phone to get it working again). Could someone help
>>>>>>>>> me?
>>>>>>>>> >>> Is that a known bug? If yes, when we can expect some hotfix (I
>>>>>>>>> think this is so important that it should be repaired before OTA-7)
>>>>>>>>> >>>
>>>>>>>>> https://plus.google.com/+KrzysztofTataradzi%C5%84ski/posts/7RdgFYtZ5sh
>>>>>>>>> >>>
>>>>>>>>> >>> Best regards,
>>>>>>>>> >>> Krzysztof Tataradziński
>>>>>>>>> >>> https://launchpad.net/~ktatar156
>>>>>>>>> >>>
>>>>>>>>> >>>
>>>>>>>>> >>>
>>>>>>>>> >>
>>>>>>>>> >>
>>>>>>>>> >
>>>>>>>>> >
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Mailing list: https://launchpad.net/~ubuntu-phone
>>>>>>>>> Post to     : ubuntu-phone@xxxxxxxxxxxxxxxxxxx
>>>>>>>>> Unsubscribe : https://launchpad.net/~ubuntu-phone
>>>>>>>>> More help   : https://help.launchpad.net/ListHelp
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>
>>> --
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>>>
>>>
>>
>>
>> --
>>
>> Julia
>>
>
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